New
#1
Blackboard Collaborate software doesn't launch from associated files
Hello
I have been using blackboard collaborate software for over a year now, and the associated files always launched the software. But now today when i click them the mouse shows a loading icon but then the software never loads - like as if it just gets cancelled or something.
I went through their troubleshooting guide, re-installed, cleared the software cache. None of this works, so i feel like its something to do with windows ten, not the software - but i have no idea what things i can do to test beyond what i have already tried.
All my other software launches except this one, and this one is pretty important software that i absolutely need to get working as soon as possible.