Why won't some third-party software install or update?

  1.    31 Jan 2017 #1

    Why won't some third-party software install or update?

    For example, with an internet connection and firewall and AV disabled, turbotax fails to update:
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    And for Chrome installation:
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    These are only 2 examples.

    The problem appears to have started with a Win-10 update. Turbotax can be updated offline, but not Chrome. Does anyone know how to fix this?

    Please advise,
      My ComputerSystem Spec

  2.    31 Jan 2017 #2

    If you tick more details what does it say?
      My ComputerSystem Spec

  3.    31 Jan 2017 #3

    Click image for larger version. 

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    No help, since I have internet connection but firewall and AV are disabled.
      My ComputerSystem Spec

  4.    09 Mar 2017 #4

    Problem solved by resetting Windows 10. Sorry I didn't do it earlier.
      My ComputerSystem Spec


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