Windows 10: Locked Word Files After Migrating from 7 to 10. How to open?

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  1.    25 Jan 2017 #11

    Aye, a green folder or file name means it was encrypted at the file system level. The only way to unencrypt that data is from the same installed system that encrypted it.

    The password protection Word provides is separate, it would not change the color of the folder or file name in Explorer.
      My ComputerSystem Spec


  2. Posts : 40
    Windows 10 Home 64 Bit
    Thread Starter
       26 Jan 2017 #12

    Yeah, I'm pretty much effed. I have checked numerous sources and that is the conclusion. The big mystery, of course, is how that folder became encrypted in the first place, since I never did it.
      My ComputerSystem Spec

  3.    26 Jan 2017 #13

    Is it possible you have been infected by random ware if so it will continue to encrypt more files
      My ComputerSystem Spec


  4. Posts : 40
    Windows 10 Home 64 Bit
    Thread Starter
       26 Jan 2017 #14

    It's possible, but unlikely. The external drive has been checked multiple times and has always come back clean. All other files and folders are fine and I've been able to copy them to the new laptop.
      My ComputerSystem Spec


 
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