New
#1
Fatal Flaw in Internet Software
I will try to keep this short as possible. My problem is software vendors linking everything to email addresses, I use 4 email accounts and that makes one more thing I have to try to keep track of, along with constantly changing passwords, user names, registration names and whatever other roadblocks they can invent. None of the so-called password managers I've checked have the facility to record all the info one needs to do things like access your account, get help or whatever.
I have a problem with Roboform Password Manager which I've used more or less satisfactorily for 5 years but I ran into a fatal snag, namely that I don't know what email address was used to register or whatever. I have the account #, I.D. password, user name but not the email. Thus, there is no way to contact them as there is no phone number available. This is a problem I run into very often, causing frustration and terrible loss of time and productivity.
All they would have to do to avoid this problem is to record or make available your original start-up information. But they don't. As a result, I am unable to contact the vendor and therefore must abandon 5 years worth of internet log-in and email account information. This is worse than loosing your wallet. The amount of information one has to record manually, ON PAPER has become unmanageable, information that the software was supposed to handle, but does not. Making matters worse, this information is prone to changing frequently. The small notebook I used to try to record all this is a mess of cross-outs and changes to the point there is no more space to record changes, nor do I have the time to manage all this crap. Anybody know any way around this problem?