1.    20 Dec 2016 #1
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,044
    Windows 10 Home 64-bit

    Toshiba Service Station


    I want Toshiba Service Station on my Laptop, and for some reason it won't install. It keeps saying my computer has not been modified. I don't know what that means. Below is the screenshot of what it is saying when I try to install Toshiba Service Station.

    Click image for larger version. 

Name:	Toshiba Service Station.png 
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      My ComputersSystem Spec
  2.    20 Dec 2016 #2
    Join Date : Oct 2014
    Posts : 745
    Windows 7

    The message is simply telling you that the installer has made no changes to the computer, the software has not been partially installed. Does the software advertise compatibility with Windows 10? There may be compatibility issues.
      My ComputerSystem Spec
  3.    20 Dec 2016 #3
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,044
    Windows 10 Home 64-bit
    Thread Starter

    Well, it's supposed to be like HP's HP Support Assistant. Is there any way that I can get it to install? Any workarounds for this problem? A lot of people tell me I don't need it. But I want it on my computer.
      My ComputersSystem Spec
  4.    20 Dec 2016 #4
    Join Date : Nov 2016
    Posts : 369
    Windows 10

    I am using a Toshiba Satellite with Windows 10, different model, and that is the version of the Toshiba Service Station I have installed, carried over from Windows 8.1.
    The Desktop Assist is the Windows 10 version from Toshiba, one of the list of Windows 10 updates from their support site for supported models. I installed that for Windows 10. It is from that to the Service Station.

    There is a fair old list for your particular model you may need these as well (guesswork list to be honest):
    Toshiba System Driver, Toshiba System Settings, Toshiba System Settings Utility, Utility Support Driver, Toshiba Desktop Assist,....
    The latest version they list.

    The reality is that Toshiba updates seem to come via Windows updates now, so I'm not so sure it is much use. However it is there and it appears to work on mine. I got UEFI/BIOS updates via it during Windows 8.1.
    But nothing during/since Windows 10, they came via Windows 10 updates.
      My ComputerSystem Spec
  5.    20 Dec 2016 #5
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,044
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by Helmut View Post
    I am using a Toshiba Satellite with Windows 10, different model, and that is the version of the Toshiba Service Station I have installed, carried over from Windows 8.1.
    The Desktop Assist is the Windows 10 version from Toshiba, one of the list of Windows 10 updates from their support site for supported models. I installed that for Windows 10. It is from that to the Service Station.

    There is a fair old list for your particular model you may need these as well (guesswork list to be honest):
    Toshiba System Driver, Toshiba System Settings, Toshiba System Settings Utility, Utility Support Driver, Toshiba Desktop Assist,....
    The latest version they list.

    The reality is that Toshiba updates seem to come via Windows updates now, so I'm not so sure it is much use. However it is there and it appears to work on mine. I got UEFI/BIOS updates via it during Windows 8.1.
    But nothing during/since Windows 10, they came via Windows 10 updates.
    @Helmut, since you are familiar with Toshiba... am I supposed to download and install the 9/21/2016 drivers.
      My ComputersSystem Spec
  6.    20 Dec 2016 #6
    Join Date : Nov 2016
    Posts : 369
    Windows 10

    Umm, well, the dates are not really significant as they seem to re-issue the same updates with a later date. I would look at the version number in preference to the actual date.

    As I say, pretty much guessing as to what is required for your particular model, the essentials rather than the optional stuff.

    The hardware varies with location. Mine dates from 2014. Toshiba support in UK is, unfortunately, a useless waste of time.
      My ComputerSystem Spec
  7.    20 Dec 2016 #7
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,044
    Windows 10 Home 64-bit
    Thread Starter

    Mine dates from 2014 or 2015.
      My ComputersSystem Spec

 


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