1.    07 Dec 2016 #1
    Join Date : Jan 2016
    Posts : 15
    windows 7

    Pandora not working


    I know this forum is for windows 10 but I don't know where else to get help with this problem.
    My computer has windows 7 and Pandora lately keeps cutting off and below is the error message that comes up when I click on "view details."

    Problem event name--App hang b1
    Application name------1 explore.exe
    Application version----11.0.9600.18500
    Application timestamp--57edec53
    Hang signature---------cf2e
    Hang type----------------131072
    Os version--------------6.1.7601.2.1.0.256.48
    Local id-------------------1033

    Then there are 7 additional hang signatures.

    I have no idea what any of this is and would greatly appreciate some help.
    Thanks in advance
      My ComputerSystem Spec
  2.    07 Dec 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,393
    Win 10 Pro (1709)

    You could try
    Windows 7 Help Forums
    for example?

    Search there for Pandora - random sample from results:
    IE 11 Crashing while listening to Pandora or chatting with Amazon cs Solved - Windows 7 Help Forums
      My ComputerSystem Spec
  3.    07 Dec 2016 #3
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Hi:

    EDIT: OOPS! ^^ That looks like excellent advice, too. ^^

    Not sure, but it looks like an IE11 issue.
    (It's working fine for me as we speak under Firefox.)

    Have you tried an alternate browser, such as Firefox, Edge, Chrome, if only to troubleshoot?

    Also, they do have (email) support:
    http://help.pandora.com/customer/por...ails/new?email[subject]=Contact%20Support

    MM
      My ComputerSystem Spec
  4.    07 Dec 2016 #4
    Join Date : Jan 2016
    Posts : 15
    windows 7
    Thread Starter

    Thanks for the replies. I posted the question on the 7 forums.
      My ComputerSystem Spec

 


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