Windows 10: Windows Store crashes when trying to install an app

Page 1 of 2 12 LastLast
  1.    25 Nov 2016 #1

    Windows Store crashes when trying to install an app


    I don't even get an error message. Just up and closes.

    I've been trying to install Killer Instinct for ages now. I'm signed into the store with an MS account.

    I don't even remember all my steps or everything I've done. I've spent the last night and a half just trying to get my PC working after a Win10 Reset.
      My System SpecsSystem Spec


  2. Posts : 1,408
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       26 Nov 2016 #2

    Resetting should be a solution of last resort! For this problem, I would try these fixes first:

    1. Run the Windows Store Apps Troubleshooter (as Admin) at Control Panel\All Control Panel Items\Troubleshooting\All Categories
    2. Run sfc /scannow from an Admin command prompt
    3. Check if you have the same problem in another account. If this works, you probably have a corrupt user profile. There are instructions on the forum how to move your data to a new account/profile.
    4. Use System Restore to restore to an earlier restore point
    5. Restore from an earlier working backup. Start using something lke Macrium Reflect Free if you are not already backing up your system.
    6. Do an in place repair install
      My System SpecsSystem Spec

  3.    17 Dec 2016 #3

    Still no luck. Do you know what to make of this error?

    Click image for larger version. 

Name:	Killer INSTIIIIIINCT.jpg 
Views:	3 
Size:	173.4 KB 
ID:	113969
      My System SpecsSystem Spec

  4.    21 Dec 2016 #4

    bump
      My System SpecsSystem Spec

  5.    31 Dec 2016 #5

    Still at a loss here.
      My System SpecsSystem Spec

  6.    21 Jan 2017 #6

    Might as well keep trying.
      My System SpecsSystem Spec

  7.    21 Jan 2017 #7

    Re-register Through Command Prompt

    If your Store app crashes almost immediately after you see its loading screen with the Windows Store logo, try this fix first.


    1. Launch an elevated command prompt session. To do so, open Start, type “cmd”, right-click Command Prompt and select Run as administrator from the context menu.
    2. Copy and right-click > Paste the following in Command Prompt:PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
    3. Hit Enter and wait for Command Prompt to do its thing. Try launching Windows Store once it’s done.

    Delete Window Store Local Cache

    Like the previous solution, this one is meant as a fix for the Store app crashing seconds after its splash screen is displayed.


    1. Open This PC in File Explorer and navigate to your Windows partition (usually C.
    2. Click the View tab and enable Hidden items.
    3. OpenUsers\YourUserName\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache.
    4. Select all the files and folders inside and hit Delete.

    Take Ownership of the WindowsApps Folder

    If the Store app doesn’t launch and its Live tile is grayed out with an overlaid ‘!’, try the following.

    1. Open This PC in File Explorer and navigate to your Windows partition (usually C.
    2. Click the View tab and enable Hidden items.
    3. Open Program Files and look for the WindowsApps folder.
    4. Right-click the folder and select Properties, then switch to the Security tab and clickAdvanced.
    5. In the window that follows, under the Permissions tab, click the Change button in front of “Owner”.
    6. In the next window, enter a portion of your Windows 10 username in the text field at the bottom, click Check Names to have Windows fetch it for you, then hit OK to set your user account as the owner of the folder.
    7. Once you return to the previous window, remember to check the Replace owner on subcontainers and objects option, then click OK.
    8. Launch Store to check if it works, then change the owner of the WindowsApps folder toTrustedInstaller by returning to the “Select User or Group” window and entering NT SERVICE\TrustedInstaller in the field at the bottom.
      My System SpecsSystem Spec

  8.    4 Weeks Ago #8

    My store launches perfectly fine. I can even browse through it, normally. It just crashes whenever I try to download Killer Instinct.
      My System SpecsSystem Spec

  9.    4 Weeks Ago #9

    Bump.
      My System SpecsSystem Spec

  10.    3 Weeks Ago #10

    Kr0w93,
    click start and type in WINVER and tell us if this is version 1511 or 1607 or Windows 10.
      My System SpecsSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Solved Windows 10 store Crashes in Software and Apps
Hellow Guys, One silly problem is sticking to me these days after i am running win 10 . Windows Store crashes after i click on any apps. I tried hitting CMD = wsreset as administrator privilege mode too but the problem still continuous. ...
Hi all, While visiting the Chrome web store, I dragged a URL from my Chrome address bar to a folder that is now crashing when I try to delete that shortcut, or interact with other files in that folder. What's different about the url shortcut...
Anytime i try to open an app it crashes. i run WSReset.exe and get this http://puu.sh/qXNrr/8c178736d3.png/ss%20(2016-09-02%20at%2002.30.45).png so, google resulted in telling me to run this command. and.... http://puu.sh/qXNt8/5d9cb0cebe.png...
After a Windows 10 update, suddenly no Metro apps work at all besides Microsoft Edge. Not even the store. When I open any of them (besides Edge), it shows the splash screen for a second, then it closes. I also tried the PowerShell command that...
Hi, I am unable to download Windows apps through the Store because it crashes when I open an app's page inside the Store, either by clicking a link in a browser or by searching for the app and clicking a search result. I've Google'd this a bit...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:13.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums