Windows 10 Office 365 cannot open files from: recent file list


  1. Posts : 21
    Windows 10
       #1

    Windows 10 Office 365 cannot open files from: recent file list


    Dear Tenforums users,

    Since a few weeks I found myself unable to open any documents (Word, Powerpoint) from the 'Recent files list' in my office applications. Everytime I try to open it, I get the message: "The item you selected is unavailable. It might have been moved, renamed or removed. Do you want to remove it from the list?"
    I already tried the automatic repair function but it was in vain so far.

    Thank you in advance!

    -esmorax
      My Computer


  2. Posts : 17,661
    Windows 10 Pro
       #2

    Can you open those documents from File Explorer? I mean if you double click an Office document in Explorer, does it open normally in Word / Excel / PowerPoint?

    If you save your Office documents on OneDrive, can you open them on desktop Office apps when Edit in Word / Excel / PowerPoint is selected in browser:

    Windows 10 Office 365 cannot open files from: recent file list-image.png

    ... and allowing OneDrive to open desktop Word / Excel / PowerPoint:

    Windows 10 Office 365 cannot open files from: recent file list-image.png
      My Computer


  3. Posts : 21
    Windows 10
    Thread Starter
       #3

    Dear Kari,

    I can open Office documents normally when double-clicking in the file explorer. I also tried editing Word document in OneDrive and it seems to work fine.
    The only problem so far seems that I cannot open any Office document from the 'recent files' list...
    I also noticed that the Office icons are missing in my start menu (Windows 10), however on my taskbar the icons work fine.

    Windows 10 Office 365 cannot open files from: recent file list-2016_11_14_13_16_471.png

    -esmorax
      My Computer


  4. Posts : 17,661
    Windows 10 Pro
       #4

    OK, the files are not corrupt.

    I've had same kind of issue a few times, luckily not too often, and the only thing I have found to fix it has been to clear the list of recent files (right click and select Clear unpinned Documents):

    Windows 10 Office 365 cannot open files from: recent file list-image.png

    Windows 10 Office 365 cannot open files from: recent file list-image.png

    When done, open the documents browsing to them (Open Other Documents ) and let the list be repopulated:

    Windows 10 Office 365 cannot open files from: recent file list-image.png
      My Computer


  5. Posts : 21
    Windows 10
    Thread Starter
       #5

    Thanks for the tip! I followed all above steps.

    So far I can open files from the Recent files list when I enter Word itself, however I still am unable to open any documents using the Word icon pinned to the taskbar:
    Windows 10 Office 365 cannot open files from: recent file list-2016_11_14_21_07_051.png


    -esmorax
      My Computer


 

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