Windows 10 Photos App crashing when in the edit menu


  1. miu89ih
    Posts : 2
    Windows 10
       New #1

    Windows 10 Photos App crashing when in the edit menu


    ​Hello everyone!
    Just recently (within the week) my Photos Application has started crashing
    Windows 10 Photos App crashing when in the edit menu-ene4jq.png
    This happens most often when I'm in the editing menu

    Sometimes it crashes on startup - Sometimes when I enter the Editing Menu - Sometimes when I attempt to edit

    Things I've attempted to do to fix
    • Uninstall and reinstall the app
    • Contact Microsoft Support (cringe)
    • sfc /scannow
    • Restore Libraries to default
    • Created another local account
    • Clear the app cache
    • Check disk health (extremely healthy)
    • Add a Microsoft Account / Connect a Microsoft account
    • Put photos in a different folder / drive
    • The system Troubleshooter.


    NOTHING HAS WORKED

    Possible Causes .
    • My photos are located on another disk (:G) - I have an SSD (128GB) for boot - A 1TB regular drive for Programs and another 1 TB drive for documents/photos/etc.


    I've followed every guide possible and still nothing has worked. I need some serious help
    So strange how it just started happening, Please help, any suggestions are appreciated as this is a major headache for me!
    Last edited by miu89ih; 24 Oct 2016 at 06:16.
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  3. Steve C
    Posts : 7,904
    Windows 11 Pro 64 bit
       New #2

    Did you try the Windows Store Apps Troubleshooter? Also, go to Settings / Apps & features and reset the Photos App.
      My Computers
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  4. miu89ih
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    Yes, I did finally just fix it though


    Steve C said:
    Did you try the Windows Store Apps Troubleshooter? Also, go to Settings / Apps & features and reset the Photos App.
    Yes, both of those options were listed under the methods I have tried. It was the latest driver from Nvidia. I rolled back the driver and it started to work again.
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  6. sleeperbot
    Posts : 1
    Windows 10
       New #4

    lxROKxl said:
    Yes, both of those options were listed under the methods I have tried. It was the latest driver from Nvidia. I rolled back the driver and it started to work again.
    Rolling back the Nvidia driver worked for me. Thanks! (It was crashing for me while scrolling through pictures.)
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