Windows 10: Windows 10 Photos App crashing when in the edit menu Solved

  1.    23 Oct 2016 #1

    Windows 10 Photos App crashing when in the edit menu


    Hello everyone!
    Just recently (within the week) my Photos Application has started crashing
    Click image for larger version. 

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    This happens most often when I'm in the editing menu

    Sometimes it crashes on startup - Sometimes when I enter the Editing Menu - Sometimes when I attempt to edit

    Things I've attempted to do to fix

    • Uninstall and reinstall the app
    • Contact Microsoft Support (cringe)
    • sfc /scannow
    • Restore Libraries to default
    • Created another local account
    • Clear the app cache
    • Check disk health (extremely healthy)
    • Add a Microsoft Account / Connect a Microsoft account
    • Put photos in a different folder / drive
    • The system Troubleshooter.


    NOTHING HAS WORKED

    Possible Causes .
    • My photos are located on another disk (:G) - I have an SSD (128GB) for boot - A 1TB regular drive for Programs and another 1 TB drive for documents/photos/etc.


    I've followed every guide possible and still nothing has worked. I need some serious help
    So strange how it just started happening, Please help, any suggestions are appreciated as this is a major headache for me!
    Last edited by lxROKxl; 24 Oct 2016 at 06:16.
      My ComputerSystem Spec


  2. Posts : 1,577
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       25 Oct 2016 #2

    Did you try the Windows Store Apps Troubleshooter? Also, go to Settings / Apps & features and reset the Photos App.
      My ComputerSystem Spec

  3.    25 Oct 2016 #3

    Yes, I did finally just fix it though


    Steve C said: View Post
    Did you try the Windows Store Apps Troubleshooter? Also, go to Settings / Apps & features and reset the Photos App.
    Yes, both of those options were listed under the methods I have tried. It was the latest driver from Nvidia. I rolled back the driver and it started to work again.
      My ComputerSystem Spec

  4.    30 Oct 2016 #4

    lxROKxl said: View Post
    Yes, both of those options were listed under the methods I have tried. It was the latest driver from Nvidia. I rolled back the driver and it started to work again.
    Rolling back the Nvidia driver worked for me. Thanks! (It was crashing for me while scrolling through pictures.)
      My ComputerSystem Spec


 

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