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  1. Joined : Oct 2016
    Posts : 17
    Windows 10
       18 Oct 2016 #1

    Adobe Acrobat Reader DC has a problem printing some forms in Window 10


    This has only started some time lately - possibly with in the last 2 weeks as I don't use it all the time.

    The forms are produced by Australian Bridge Federation as System Cards for Bridge Players.

    The forms are designed on some other application.

    The Headers are provided on the form.

    The rules that the bridge player follows are entered by the player in the cell adjacent to the Header.

    Everything works fine until you go to print the form.

    The printed form comes out with the Header as Blacked out in some cases or black lines thru the Header and going across the page.

    The data entry in the adjacent cell is left untouched.

    I can print the form from my other laptop and other printer ok.

    I have spoken to Samsung - (C460FW Multi Function Laser Printer that is 15 months old ) and they reckon it is a Microsoft problem.

    Other have said it is the Anniversary Upgrade of Windows 10.

    Any solutions ?

    Ross.
      My System SpecsSystem Spec


  2. Joined : Oct 2016
    Posts : 1
    windows
       19 Oct 2016 #2

    its No big problem It is not recognized on Windows 10 just uninstall its and Download last version from here

    and Tell me, if it does not work
      My System SpecsSystem Spec


  3. Joined : Aug 2014
    Forever West
    Posts : 2,378
    Win10 Home and Pro, Win7 Home, Linux Mint
       19 Oct 2016 #3

    I can print the form from my other laptop and other printer ok
    Does the Notebook/Laptop have the same Version and Build as the machine with the problem? Is the other printer the same as the problem?
      My System SpecsSystem Spec


  4. Joined : May 2015
    Central IL
    Posts : 2,959
    EL Capitan
       19 Oct 2016 #4

    Ask the federation about what they used to design those forms. Do they print okay in say Chrome with the embedded PDF on it, or in Foxit?
      My System SpecsSystem Spec


  5. Joined : Oct 2016
    Posts : 17
    Windows 10
       19 Oct 2016 #5

    yousef007 said: View Post
    its No big problem It is not recognized on Windows 10 just uninstall its and Download last version from here

    and Tell me, if it does not work
    I have previously uninstalled Acrobat and reinstalled it did not fix. I will try your site tonight and let you know. Thanks, Ross
      My System SpecsSystem Spec


  6. Joined : Oct 2016
    Posts : 17
    Windows 10
       19 Oct 2016 #6

    bro67 said: View Post
    Ask the federation about what they used to design those forms. Do they print okay in say Chrome with the embedded PDF on it, or in Foxit?
    Ok. May take a little time to get an answer from ABF.
    Yes they print ok from Foxit but I don't know whether it is from Chrome - I just put Foxit on my Desktop.
      My System SpecsSystem Spec


  7. Joined : Oct 2016
    Posts : 17
    Windows 10
       19 Oct 2016 #7

    Berton said: View Post
    Does the Notebook/Laptop have the same Version and Build as the machine with the problem? Is the other printer the same as the problem?
    Don't really know what Version and Build really mean. My ASUS laptop seems to have different updates of Windows to my HP laptop.
    The ASUS doesn't print properly. The HP laptop does. The both computer are supposedly up to date. The ASUS won't print to HP Printer properly and HP won't print to Samsung properly. Both produce the same problem. This form is the only one I print - normal printing seems to be ok from both printers.
      My System SpecsSystem Spec


  8. Joined : Aug 2014
    Forever West
    Posts : 2,378
    Win10 Home and Pro, Win7 Home, Linux Mint
       19 Oct 2016 #8

    Ross1948 said: View Post
    Don't really know what Version and Build really mean. My ASUS laptop seems to have different updates of Windows to my HP laptop.
    Basics about checking the Version. Hold down Windows key and press R, type winver and press Enter to get the Version and Build numbers. Should be something on the order of Version 1607 Build 14393.321 for the most current or maybe Version 1511 for the previous version. The Build number in this example is 14393 and the .321 appears to be the latest update to that.
      My System SpecsSystem Spec


  9. Joined : Oct 2016
    Posts : 17
    Windows 10
       19 Oct 2016 #9

    Berton said: View Post
    Basics about checking the Version. Hold down Windows key and press R, type winver and press Enter to get the Version and Build numbers. Should be something on the order of Version 1607 Build 14393.321 for the most current or maybe Version 1511 for the previous version. The Build number in this example is 14393 and the .321 appears to be the latest update to that.
    I have 1607 OS Build 14393.321
      My System SpecsSystem Spec


  10. Joined : Oct 2016
    Posts : 17
    Windows 10
       19 Oct 2016 #10

    Ross1948 said: View Post
    I have 1607 OS Build 14393.321
    My HP laptop that prints ok has the same Version and Build.
      My System SpecsSystem Spec


 
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