Windows 10: Office 2002 Update Fails... Windows Keeps Trying Solved

  1.    25 Sep 2016 #1

    Office 2002 Update Fails... Windows Keeps Trying


    Windows (10) keeps trying to install an an update to Microsoft Office (2002 SP 3.)
    The update fails (probably because that version of Office is no longer supported. The support pages don't even load.)
    But Windows keeps trying to install the failed update.
    There are 3 MS Office updates that are shown as having been installed today and cannot be uninstalled.
    Those 3 are:
    1. Update for 2007 Microsoft Office System (KB967642)
    2. Microsoft Office SharePoint Designer 2007 Service Pack 3 (SP3)
    3. Security Update for Microsoft Office 2007 suites (KB2881067) 32-Bit Edition
    Selecting each of these items for uninstallation does nothing.
    I HAVE turned off Windows updates for other Microsoft products.
    "Update and Shutdown" & "Update and restart" are always shutdown options. They will never clear.
    How do I tell Windows to give up on this update (that I don't even know how to identify.)
      My ComputerSystem Spec

  2.    25 Sep 2016 #2

    Close All Office Programs and windows. Go to C:\Windows\SoftwareDistribution. Delete all the files in there. Then Go to Settings/Update and Security/Windows/Update/Update History. Look at the failed updates and write down the KB #. Go to Google and type Download and type the KB #. Manually install the update.
      My ComputerSystem Spec

  3.    25 Sep 2016 #3

    I deleted the files in the SoftwareDistribution folder. There were no failed updates listed in the Update History.
    I rebooted. . . "Updates Were Installed."
    Rebooted again... no problems.
    Thanks Spunk!
      My ComputerSystem Spec


 

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