1. Joined : Sep 2016
    Posts : 1
    Windows 10
       21 Sep 2016 #1

    Windows Store App will not let me add a new account.


    It says that the user ID or Password is invalid but when I use the same user ID and Password on the Microsoft webcite, it signs me in. Please help.
      My System SpecsSystem Spec


  2. Joined : Mar 2016
    Posts : 16
    Windows 10 Home
       22 Sep 2016 #2

    That's odd. I can logon to my laptop with either my local account, or my Microsoft account, and when I click on the Store, it doesn't ask for a username/password. I would try resetting your Microsoft password; that should fix the problem.
      My System SpecsSystem Spec


  3. Joined : Jan 2015
    UK, Midlands
    Posts : 6,543
    Win 10 Pro (1607)
       22 Sep 2016 #3

    Hi, does this help at all?
    Store - Sign in with Different Account in Windows 10 - Windows 10 Forums[1]=Programs%20Features
      My System SpecsSystem Spec


 


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