Windows 10: Microsoft Store does not work on Windows 10
Microsoft Store does not work on Windows 10
The Microsoft Store on my laptop (Dell Inspiron 14 / Windows 10 version 1607) does not work. A screen capture is included in this post. The issue started a few weeks ago, before the last few updates. I have attempted several fixes that I have found on the Internet, all with no success. I have done the clear and reset fix - i.e. wsreset.exe. I have done several power shell command fixes with no success. The last thing I did was a system file system check - i.e. sfc /scannow and everything was fine. The issue occurs even on a newly created user. Any suggestions will be appreciated.
Hello Ricardo and welcome to Ten Forums.
You might see if the Store troubleshooter may be able to help.
Windows Store Apps Troubleshooter - Run in Windows 10
Thank you for responding. I tried that earlier and did not fix the problem. I just tried it again, following the link on your response and it did the same thing it did when I ran that before.
It said: "Windows Store cache and licenses may be corrupt. Resetting Windows Store will resolve cache and license issues and restart Windows Store, would you like to reset now?"
When I choose to fix it, it does it thing and comes back with a message saying that the issue was fixed. However, Microsoft Store still does not work.
If you like, see if step 3 in OPTION ONE below to re-register all apps for all accounts may be able to help.
If it still doesn't help, then you could do a repair install to fix it without losing anything.
Repair Install Windows 10 with an In-place Upgrade
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