1. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       23 May 2015 #1

    CCleaner 64 bit wont run.


    Hi. I am facing an odd issue with CCleaner. The 64 bit one is not running, whereas the 32 bit is working properly.

    Here is the message it is providing:

    Click image for larger version. 

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    So I went to the location, double clicked the target file, got the same thing.

    Click image for larger version. 

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ID:	19679

    But, the 32 bit one is working properly, I made it sure.

    What I have tried till now:
    1. I uninstalled CCleaner, Downloaded a fresh copy from Filehippo and installed it.
    2. I restarted the computer.
    3. I ran disc cleanup, selecting everything possible.
    4. Did another uninstall and reinstall.

    Nothing helped.

    Any guidance will be highly appreciated. Thanks a lot in advance.

    BTW, if anybody want to ask, my windows is 64 bit, preview build 10122.

    Click image for larger version. 

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      My System SpecsSystem Spec


  2. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       23 May 2015 #2

    Try running SFC and Dism(the windows 8 & 10 aspirin) If that doesn't work, uninstall again then unhide files and delete Ccleaner related files in C: user App data also go in regedit and delete the ccleaner keys(when you reinstall app data and the reg keys work like an .INI file and set your preferences but if corrupted can cause problems on the next re-install)
      My System SpecsSystem Spec


  3. Joined : Jul 2014
    San Jose, California
    Posts : 1,956
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       23 May 2015 #3

    In addition to what cliff said above. Why don't you download a portable X64 version from the official site which you can extract and run without any installation.
    CCleaner - Builds

    NOTE: The zip file contains both 32 & 64 bit.
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       23 May 2015 #4

    Hi Cliff S. Thanks a lot.

    I did not run SFC initially because in my understanding SFC checks the system files only, and is not effective for third party tools. Still I did it as you suggested, it found nothing.

    Click image for larger version. 

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    I havent tried Dism yet ... please guide me about it in details. I am unaware of it.

    C:\Users\<username>\AppData\Local and C:\Users\<username>\AppData\Roaming does not contain any CCleaner entry after it is uninstalled. I searched everywhere in C:\Users\<username>\AppData .... no entry for CCleaner. Should I look at any other place too?

    There were some in Regedit. Like
    • Computer\HKEY_CLASSES_ROOT\cclaunch
    • Computer\HKEY_CLASSES_ROOT\cclaunch\shell\open\command
    • HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shell\Open CCleaner...
    • HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shell\Open CCleaner...\command
    • HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shell\Run CCleaner

    Five in total. Deleted those, will try another installation now and will let you know.

    Hi topgundcp. Thanks a lot to you, too.

    I tried your suggestion, got the same result.

    Click image for larger version. 

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ID:	19684
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       23 May 2015 #5

    Hi Cliff S .
    My issue is fixed. CCleaner 64 bit is running again after cleaning all the related registry entries! Thanks a lot.
      My System SpecsSystem Spec


  6. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,898
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       23 May 2015 #6

    Just copy & past this in an Admin command prompt and let it run through, if it finds anything reboot and run it again. Sometimes it takes a few tries to repair/clean files. Note if you use a theme patcher like UXstyles you need to switch to a windows theme and turn the patcher off(uninstall) you can turn it back on after. Also this must be run from an Admin account in case you use a standard account out of security reasons.

    Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause
      My System SpecsSystem Spec


 


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