Windows Store: Something happened at our end. Waiting a bit might help

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  1. Posts : 10
    Windows 10
       #1

    Windows Store: Something happened at our end. Waiting a bit might help


    Hi

    I have a problem with windows store, unable to install any apps

    everytime i click Install button, windows store always reply with error

    Try that again
    Something happened at our end. Waiting a bit might help.
    I have wait, restarting or wait for another day, login and logout from store and no luck

    any chance to resolve this issue without reinstall windows 10?


    thx :)
      My Computer

  2. Cliff S's Avatar
    Posts : 25,570
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #2

    You could try hitting the Windows key() and typing wsreset and wait until the store opens. You will see a blank command prompt(which runs the command) for a minute or two, so don't close it, until the store opens.
      My Computers


  3. Posts : 10
    Windows 10
    Thread Starter
       #3

    Cliff S said:
    You could try hitting the Windows key() and typing wsreset and wait until the store opens. You will see a blank command prompt(which runs the command) for a minute or two, so don't close it, until the store opens.
    I have try this, when store open and i try to search apps and install, still getting this error

    Try that again
    Something happened at our end. Waiting a bit might help.

    However i can still update installed apps using windows store, but can not install new apps
      My Computer

  4. Cliff S's Avatar
    Posts : 25,570
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #4

    Try running the following in an admin command prompt(copy & paste it in) let it run through then reboot.

    fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
      My Computers


  5. Posts : 10
    Windows 10
    Thread Starter
       #5

    Cliff S said:
    Try running the following in an admin command prompt(copy & paste it in) let it run through then reboot.

    fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
    how long i should wait for this operation? I have run it for 20 minutes

    Code:
    Microsoft Windows [Version 10.0.14393](c) 2016 Microsoft Corporation. All rights reserved.
    
    
    C:\Windows\system32>fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
    The operation completed successfully.
    
    
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    
    
    Image Version: 10.0.14393.0
    
    
    [==========================100.0%==========================]
    [==========================100.0%==========================]
    is it save to restart?
      My Computer

  6. Cliff S's Avatar
    Posts : 25,570
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #6

    cuzeiro said:
    how long i should wait for this operation? I have run it for 20 minutes

    Code:
    Microsoft Windows [Version 10.0.14393](c) 2016 Microsoft Corporation. All rights reserved.
    
    
    C:\Windows\system32>fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
    The operation completed successfully.
    
    
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    
    
    Image Version: 10.0.14393.0
    
    
    [==========================100.0%==========================]
    [==========================100.0%==========================]
    is it save to restart?
    Depending on your hardware, and if it finds any problems to repair it can take quite a while. It will tell you when it's done by saying to press any key to close.
      My Computers


  7. Posts : 10
    Windows 10
    Thread Starter
       #7

    Cliff S said:
    Depending on your hardware, and if it finds any problems to repair it can take quite a while. It will tell you when it's done by saying to press any key to close.
    here the error i receive from command prompt

    C:\Windows\system32>fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pauseThe operation completed successfully.


    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0


    Image Version: 10.0.14393.0




    Error: 1910


    The object exporter specified was not found.


    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0


    Image Version: 10.0.14393.0




    Error: 1910


    The object exporter specified was not found.


    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


    Windows Resource Protection could not start the repair service.


    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0


    Image Version: 10.0.14393.0




    Error: 1910


    The object exporter specified was not found.


    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    Press any key to continue . . .
      My Computer

  8. Cliff S's Avatar
    Posts : 25,570
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #8

    Did you restart the PC and try again?
    To repair errors, Windows needs to be restarted, then you run the script again.
      My Computers

  9. aramil's Avatar
    Posts : 92
    Windows 10 pro 64bit
       #9

    Odd, but I have exactly the same problem, tried all the above and rebooted, re run scripts, rebooted etc, with no change.

    I did notice that in the feedback App there are several posts with exactly the same issue so not sure what is going on with the store.

    Edit: just checked and already used/uninstalled apps download and reinstall without issue, it just happens with new apps....
    Code:
    C:\Windows\system32>fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
    The operation completed successfully.
    
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    
    Image Version: 10.0.14393.0
    
    [===========                20.0%                          ]
    The operation completed successfully.
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    
    Image Version: 10.0.14393.0
    
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    
    Image Version: 10.0.14393.0
    
    [===========                20.0%                          ]
    The operation completed successfully.
    Press any key to continue . . .
      My Computer


  10. Posts : 10
    Windows 10
    Thread Starter
       #10

    Cliff S said:
    Did you restart the PC and try again?
    To repair errors, Windows needs to be restarted, then you run the script again.
    Hi Cliff,

    I have restarted and run again the script, still not able to install new apps from windows store

    Here is script result, and i have restarted after script completed before try to install apps in windows store

    Code:
    Microsoft Windows [Version 10.0.14393](c) 2016 Microsoft Corporation. All rights reserved.
    
    
    C:\Windows\system32>fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
    The operation completed successfully.
    
    
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    
    
    Image Version: 10.0.14393.0
    
    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    [===========                20.0%                          ]                       ]
    [===========                19.0%                          ]
    Error: 2
    
    
    The system cannot find the file specified.
    
    
    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
    
    
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    
    
    Image Version: 10.0.14393.0
    
    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            [==     [===[===========[==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    
    
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection did not find any integrity violations.
    
    
    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0
    
    
    Image Version: 10.0.14393.0
    
    
    [==========================100.0%==========================]
    The operation completed successfully.
    Press any key to continue . . .
    I don't want to clean install windows, it's a pain to update till the latest fix
      My Computer


 
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