Store app greyed out, doesn't start

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  1. Posts : 40
    Win 10 64x
       #1

    Store app greyed out, doesn't start


    Hey guys, I've a problem and need some help .

    I was using store and updating both Store and Share.it apps,
    the update seems to be stuck for some time it was taking long time than usual.

    Then suddenly store app was closed and don't open any more !!

    (in the same time used a tool (Win 10 Toggle Tweaker) to uninstall some apps:
    Get Office, Skype Preview, Money, News and Office Sway.)


    I checked and both of them were greyed.
    Store app greyed out, doesn't start-hak7qk5.png


    If I try to open Share.it, I got this error,
    Store app greyed out, doesn't start-0mk8tlq.png


    Store doesn't open or give any errors, I tried "wsreset.exe"
    and it ended with an error,
    Store app greyed out, doesn't start-zoqtl32.png


    I tried to remove store then reinstall but nothing fixed, using codes:
    Code:
    PowerShell Remove-AppxPackage Microsoft.WindowsStore_11606.1001.39.0_x64__8wekyb3d8bbwe
    
    PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
    
    Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11606.1001.39.0_x64__8wekyb3d8bbwe\AppxManifest.xml" -DisableDevelopmentMode

    Also, I tried these codes as well but nothing changed,
    Code:
    PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
    
    PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

    and
    Code:
    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    
    Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml}

    The only change is all Apps removed using the tool are back, but store doesn't work.

    I'm using Win 10 pro 64x 1607.


    Any help will be appreciated, thanks.
    Last edited by AbdoZaghloul; 30 Aug 2016 at 06:55. Reason: adding info
      My Computer

  2. OldMike65's Avatar
    Posts : 106,646
    Windows10 Pro (x64) 20H2 19042.928
       #2

    Open your Command prompt admin and paste this in, and let it run, then reboot. See if it helps.
    Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

    This might take a long time to run...
      My Computers


  3. Posts : 40
    Win 10 64x
    Thread Starter
       #3

    OldMike65 said:
    Open your Command prompt admin and paste this in, and let it run, then reboot. See if it helps.
    Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause
    Will that reset any changes to the registry and services to default ??

    If yes, is there any other method, I want registry and services to be as it's.
      My Computer

  4. OldMike65's Avatar
    Posts : 106,646
    Windows10 Pro (x64) 20H2 19042.928
       #4

    AbdoZaghloul said:
    Will that reset any changes to the registry and services to default ??

    If yes, is there any other method, I want registry and services to be as it's.
    Those commands only affect MS Windows default programs. Trys to repair, if it finds corrupt Windows programs. Does nothing to your registry at all.
      My Computers


  5. Posts : 40
    Win 10 64x
    Thread Starter
       #5

    OldMike65 said:
    Those commands only affect MS Windows default programs. Trys to repair, if it finds corrupt Windows programs. Does nothing to your registry at all.
    I have done some changes to registry and disabled some services, and don't want these changes to be reset, that's why I asked.

    I have started the commands, now about 30% in verification phase.

    I'll report back when finished.

    Thanks for your quick reply.
      My Computer


  6. Posts : 40
    Win 10 64x
    Thread Starter
       #6

    Commands run and finished
    Store app greyed out, doesn't start-kw4q8fr.png

    But nothing changed
    Store app greyed out, doesn't start-ue1ynin.jpg
      My Computer

  7. Scottyboy99's Avatar
    Posts : 2,259
    Windows 10 Pro (64 bit)
       #7

    I've had store and other native apps foul up a long time ago. It was always when these apps were updating and things got stuck it has the potential to mess things up. I don't know if this will work for you but my fix was pretty simple. I used system restore to go back to a point where I knew things worked (assuming you have it enabled) and that sorted it all out.
      My Computer

  8. OldMike65's Avatar
    Posts : 106,646
    Windows10 Pro (x64) 20H2 19042.928
       #8

    Scottyboy99 also has a good idea IF you have a good restore point to use BEFORE your Store got messed up. You can try that also.
    This is another good reason why people SHOULD MAKE Complete Image Backups Regularly !!!! It would solve so many problems, that can happen to your OS. Why so many people don't, I just can never understand. Programs like Macrium Reflect Free is an excellent backup program to always have on your Windows OS, and USE.

    If you don't have any good restore points that can fix your Store, than you might have to do a Repair Install to fix your Store. This will not affect any of your installed programs at all. It will repair ALL your Windows files and will fix your Store app too.
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
    I always prefer using Option 1 in this tutorial.
      My Computers

  9. OldMike65's Avatar
    Posts : 106,646
    Windows10 Pro (x64) 20H2 19042.928
       #9

    Here is a link for Macrium Reflect Free just incase you might want to backup your Windows 10 when you get it working 100% :)
    Macrium Reflect Free
      My Computers

  10. TairikuOkami's Avatar
    Posts : 4,676
    Windows Home Dev 21xxx x64
       #10

    AbdoZaghloul said:
    I have done some changes to registry and disabled some services,
    Have you disabled any of those 2 services? Disabling 1 usually causes that error and 2 is required by store.

    1. Distributed Link Tracking Client (TrkWks)
    2. Connected User Experiences and Telemetry (DiagTrack)

    Not to mention other reg settings, you might have used, especially privacy related.
      My Computer


 
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