Unable to purchase anything from the Windows Store

  1. Drummer611's Avatar
    Posts : 29
    Windows 10 x64
       #1

    Unable to purchase anything from the Windows Store


    Hello there everyone! I've been trying to purchase apps and in-app purchases for a few days and I always end up with "Give it another try. Something went wrong. SVC-Service-QueryOrder" I've done some Googling and I've read that doing Dism /Online /Cleanup-Image /CheckHealth followed by Dism /Online /Cleanup-Image /ScanHealth and Dism /Online /Cleanup-Image /RestoreHealth and finally sfc /scannow could fix the issue. But unfortunately, it didn't. So I'm kind of out of options here, would you mind helping me out? Thanks!

    PS: My system specs are listed below my profile.

    Best regards, Jesse "Drummer611" H.
      My Computer

  2. AmericanPharaoh's Avatar
    Posts : 755
    Windows 10 Home
       #2

    Hello,

    Try all the troubleshooting steps provided here:
    http://answers.microsoft.com/en-us/w...d8af69c?auth=1

    Hope this helps'
    John
      My Computer

  3. Drummer611's Avatar
    Posts : 29
    Windows 10 x64
    Thread Starter
       #3

    Hello there,

    Thanks for your reply. I did the first three methods and none of them worked. So I scrolled down and tried to use Microsoft Account Troubleshooter and it found issues. Unfortunately, it doesn't fix them. I have "Can't connect to the sync service" and "Rootcauses found and created logs". However, I added another Microsoft Account on my PC and tried to purchase an app and it seems to be working. I managed to get to the point to pay without issues. So I went back to my account and tried to purchase an app and I got another error which was SVC-Service-HydrateGet. So it seems that the issue is with my account... Any ideas?
      My Computer

  4. AmericanPharaoh's Avatar
    Posts : 755
    Windows 10 Home
       #4

    Sounds like a corrupt user account.
      My Computer

  5. Drummer611's Avatar
    Posts : 29
    Windows 10 x64
    Thread Starter
       #5

    Any way to fix that?

    EDIT: Well, I turned on my computer today and I was about to buy an app without problem, I don't know how it fixed itself but thanks for your help @AmericanPharaoh
    Last edited by Drummer611; 19 Aug 2016 at 16:45.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:15.
Find Us




Windows 10 Forums