No Word document preview in file explorer


  1. Posts : 7
    Windows 7 and 10
       #1

    No Word document preview in file explorer


    Since updating to win 10 anniversary edition I cannot get a preview of Word documents in File Explorer - all other files show a preview. This is on a Sony Vaio all in one PC with Office 2010. The mystery is that I also have a Vaio laptop running the identical operating system and apps and this does have doc previews. I have tried repairing the Word app and have compared all the settings on each computer but nothing brings back doc previews on the all in one - get the message "this file cannot be previewed". I would like to uninstall / reinstall Office but I do not have a disk and cannot find an official download of the 2010 version for which I have the key. Microsoft support were polite but stumped.

    Any suggestions welcome
      My Computer


  2. Posts : 7
    Windows 7 and 10
    Thread Starter
       #2

    SOLVED - uninstalled Office - reinstalled - now get previews in File Explorer

    Gerry Atric said:
    Since updating to win 10 anniversary edition I cannot get a preview of Word documents in File Explorer - all other files show a preview. This is on a Sony Vaio all in one PC with Office 2010. The mystery is that I also have a Vaio laptop running the identical operating system and apps and this does have doc previews. I have tried repairing the Word app and have compared all the settings on each computer but nothing brings back doc previews on the all in one - get the message "this file cannot be previewed". I would like to uninstall / reinstall Office but I do not have a disk and cannot find an official download of the 2010 version for which I have the key. Microsoft support were polite but stumped.

    Any suggestions welcome
      My Computer


 

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