1.    12 Aug 2016 #1
    Join Date : Sep 2015
    Posts : 29
    Windows 10 Home

    Issue with Dashware program following Anniversary update

    I use a program called Dashware to overlay telemetry data from my racecar onto video taken with a GoPro to provide driver coaching to identify how I can go faster. The Dashware software is now owned by GoPro, but is no longer developed.

    Dashware runs fine under version 1511, but after update to 1607 it will no longer load and play videos in any file format I have tried (MP4, MPG, WMV). It starts to open the video file, but then hangs before I will play it.

    I have tried this on three separate PC's with the same results, and other users are also reporting the issue, so I do not think it is specific to my PC configuration.

    The Dashware program requires .NET Framework 4.0 to run and uses FFMPEG for video encoding

    I have now reverted one laptop back to 1511 and Dashware runs fine again.

    Can anyone think of any changes within Build 1607 that could be causing the problems.
    Secondly are there any tips on how to stop Windows Update automatically running the update back to 1607 again?
      My ComputerSystem Spec
  2.    12 Aug 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,446
    Win 10 Pro (1709)

    Hello, thinking of one thread I've read, can you confirm you can play those formats with Windows Media Player?
    I have no problem with playing video formats, and haven't seen other threads on such an issue.
    (May only be relevant if there is a codec related issue e.g.)

    Note: I found 4 minor programs to be incompatible after updating.
    I suggest you need to ask Dashware if their program is compatible with the upgrade or not.

    I tried installing it and loading an mp4 and an avi: neither was displayed in the preview window.

    Yes, you can stop Windows updating. Just search the web.
    You can also block specific updates.

    I have found this for you in the Tutorial section - please feel free to browse or search it.. so many good things.
    Windows Update Automatic Updates - Enable or Disable in Windows 10 - Windows 10 Forums
      My ComputerSystem Spec
  3.    12 Aug 2016 #3
    Join Date : Sep 2015
    Posts : 29
    Windows 10 Home
    Thread Starter

    The videos play OK in Media Player and also the Video App. Unfortunately the Dashware program is no longer maintained since it was sold to GoPro, so there is not much chance of getting it fixed.

    I have just found KB3073930 wushowhide.cab and am running that to disable the Anniversary Update running. I have also ticked the defer updates box in Windows Update which will also hopefully stop the update (I'm running Win 10 Pro). At least if this works I can keep my old laptop just to do this one task.
      My ComputerSystem Spec
  4.    13 Aug 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,446
    Win 10 Pro (1709)

    Sounds like a fix.. good.
      My ComputerSystem Spec


Similar Threads
Thread Forum
Solved Update History missing after Win10 Anniversary Update
Hi, I just downloaded and installed the Windows 10 Anniversary Update yesterday and so far I have noticed some changes in my computer that I was not aware of before the update. (1) Somehow my System Restore was set to Disabled and all of my...
Windows Updates and Activation
Solved Windows 10 Anniversary update Mouse issue
Anyone else having issues after their Windows 10 anniversary update that the mouse scroll is insane?. already set it to move only 1 line, but doesn't seem to fix it... Kinda lost here All my programs 1 little scroll, makes things fly over the...
Drivers and Hardware
Font Issue with Win 10 1607 Anniversary Update
Hello :) I just installed Windows 10 AU and now my loved Font is messed up. But only some letters. Anyone knows why and how to get all letters back? That Problem is system-wide. How to fix? Screenshot: Before: 94131 After Win10 Update: ...
General Support
An issue with the default program to open a .rpm file.
I accidentally switched the default program that open opens my .rpm files and now I don't know how to fix it.
Software and Apps
Insider One Year Anniversary of the Windows Insider Program
649439505670361088 40424
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:41.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums