1. Joined : Dec 2015
    Athens, Greece
    Posts : 65
    Windows 10 Pro x64 Version 1607
       12 Aug 2016 #1

    Windows Apps problems following Anniversary Update


    Since the Anniversary update (10.14393.51), which I did yesterday, to a Windows 10 Home laptop , I have several problems with Windows apps.
    Looking at the Event viewer I found several 5973 ERRORS for the following apps:

    Microsoft-Windows-Immersive-Shell Event:5973

    Activation of app Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

    Activation of app Microsoft.ZuneVideo_8wekyb3d8bbwe!Microsoft.ZuneVideo failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
    Activation of app Microsoft.BingWeather_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
    Activation of app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

    The apps either crash after start or don't start at all or end with the RPC failed message (Zunevideo).

    I should also note that:
    1. Running sfc/scannow
    2. Running DISM.exe /Online /Cleanup-image /Restorehealth
    3. Resetting problem apps (Settings > System > Apps & features)
    4. Re-registering all apps for all accounts
    5. Resetting Windows Store cache and
    6. Uninstalling and reinstalling the problematic apps from Windows store
    did not solve the problems.

    Any ideas?

    Dimitri
    Last edited by ddelo; 12 Aug 2016 at 15:07.
      My System SpecsSystem Spec


 


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