1.    08 Aug 2016 #1
    Join Date : Dec 2015
    Bristol (UK)
    Posts : 27
    Windows 10 x64

    Windows Media Player stopped running


    Hi folks,

    I have been using WMP since Windows 7 and although it has some faults I am used to it and it does what I need it to do. A week (maybe more?) ago it just stopped working ... completely

    When I open the program I get the Welcome to Windows Media Player dialogue box with tick boxes to choose custom or recommended settings. Whichever I click on it just comes back to the same screen again.

    I've tried Groove Music but it's pants - doesn't find all my music, adds loads of stuff to the bottom of lists, etc. - and anyway I want the programe I want <stamps feet>

    I have tried to disable WMP in Programs & Features and then re-enabled it (shutting down fully in between) but that didn't do anything and now I'm stumped. I have two PCs and both are the same!

    Ideas, anyone?
      My ComputerSystem Spec
  2.    08 Aug 2016 #2
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 530
    Windows 10 Pro 64bit

    This is for previous versions of Windows so I don't know whether it will work.
    Type 'msdt.exe -idWindowsMediaPlayerConfigurationDiagnostic' without the quotes in Cortana Search and hit Enter to openthe troubleshooting wizard which will help you reset WMP to default settings.
      My ComputerSystem Spec
  3.    09 Aug 2016 #3
    Join Date : Dec 2015
    Bristol (UK)
    Posts : 27
    Windows 10 x64
    Thread Starter

    Hi Doctor9fan,

    Thanks for the idea ... didn't work

    This is beginning to pee me off!
      My ComputerSystem Spec
  4.    09 Aug 2016 #4
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 530
    Windows 10 Pro 64bit

    Try typing the command in the start>run box. Perhaps that'll work.
      My ComputerSystem Spec
  5.    09 Aug 2016 #5
    Join Date : Dec 2015
    Bristol (UK)
    Posts : 27
    Windows 10 x64
    Thread Starter

    I'm ahead of you there ... already tried that

    Time for bed - early start in the morning
      My ComputerSystem Spec
  6.    10 Aug 2016 #6
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 530
    Windows 10 Pro 64bit

    I'm stumped then.
    Hopefully you'll find a solution soon.
      My ComputerSystem Spec
  7.    11 Aug 2016 #7
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 530
    Windows 10 Pro 64bit

    To test I ran the command myself & it opened the troubleshooter to begin repair for wmp.
    As it didn't open for you there could be more going on than wmp not working.
      My ComputerSystem Spec
  8.    22 Oct 2016 #8
    Join Date : Dec 2015
    Bristol (UK)
    Posts : 27
    Windows 10 x64
    Thread Starter

    I appreciate this is a bit of an old thread now but wanted to report that since the Anniversary update WMP has been working properly again.

    Happy bunny time
      My ComputerSystem Spec

 


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