1. Joined : Dec 2015
    Bristol (UK)
    Posts : 16
    Windows 10 x64
       08 Aug 2016 #1

    Windows Media Player stopped running


    Hi folks,

    I have been using WMP since Windows 7 and although it has some faults I am used to it and it does what I need it to do. A week (maybe more?) ago it just stopped working ... completely

    When I open the program I get the Welcome to Windows Media Player dialogue box with tick boxes to choose custom or recommended settings. Whichever I click on it just comes back to the same screen again.

    I've tried Groove Music but it's pants - doesn't find all my music, adds loads of stuff to the bottom of lists, etc. - and anyway I want the programe I want <stamps feet>

    I have tried to disable WMP in Programs & Features and then re-enabled it (shutting down fully in between) but that didn't do anything and now I'm stumped. I have two PCs and both are the same!

    Ideas, anyone?
      My System SpecsSystem Spec


  2. Joined : Apr 2016
    Manchester, U.K.
    Posts : 287
    Windows 10 Pro 64bit
       08 Aug 2016 #2

    This is for previous versions of Windows so I don't know whether it will work.
    Type 'msdt.exe -idWindowsMediaPlayerConfigurationDiagnostic' without the quotes in Cortana Search and hit Enter to openthe troubleshooting wizard which will help you reset WMP to default settings.
      My System SpecsSystem Spec


  3. Joined : Dec 2015
    Bristol (UK)
    Posts : 16
    Windows 10 x64
       09 Aug 2016 #3

    Hi Doctor9fan,

    Thanks for the idea ... didn't work

    This is beginning to pee me off!
      My System SpecsSystem Spec


  4. Joined : Apr 2016
    Manchester, U.K.
    Posts : 287
    Windows 10 Pro 64bit
       09 Aug 2016 #4

    Try typing the command in the start>run box. Perhaps that'll work.
      My System SpecsSystem Spec


  5. Joined : Dec 2015
    Bristol (UK)
    Posts : 16
    Windows 10 x64
       09 Aug 2016 #5

    I'm ahead of you there ... already tried that

    Time for bed - early start in the morning
      My System SpecsSystem Spec


  6. Joined : Apr 2016
    Manchester, U.K.
    Posts : 287
    Windows 10 Pro 64bit
       10 Aug 2016 #6

    I'm stumped then.
    Hopefully you'll find a solution soon.
      My System SpecsSystem Spec


  7. Joined : Apr 2016
    Manchester, U.K.
    Posts : 287
    Windows 10 Pro 64bit
       11 Aug 2016 #7

    To test I ran the command myself & it opened the troubleshooter to begin repair for wmp.
    As it didn't open for you there could be more going on than wmp not working.
      My System SpecsSystem Spec


  8. Joined : Dec 2015
    Bristol (UK)
    Posts : 16
    Windows 10 x64
       22 Oct 2016 #8

    I appreciate this is a bit of an old thread now but wanted to report that since the Anniversary update WMP has been working properly again.

    Happy bunny time
      My System SpecsSystem Spec


 


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