Windows Media Player stopped running


  1. Posts : 42
    Windows 10 x64
       #1

    Windows Media Player stopped running


    Hi folks,

    I have been using WMP since Windows 7 and although it has some faults I am used to it and it does what I need it to do. A week (maybe more?) ago it just stopped working ... completely

    When I open the program I get the Welcome to Windows Media Player dialogue box with tick boxes to choose custom or recommended settings. Whichever I click on it just comes back to the same screen again.

    I've tried Groove Music but it's pants - doesn't find all my music, adds loads of stuff to the bottom of lists, etc. - and anyway I want the programe I want <stamps feet> :)

    I have tried to disable WMP in Programs & Features and then re-enabled it (shutting down fully in between) but that didn't do anything and now I'm stumped. I have two PCs and both are the same!

    Ideas, anyone?
      My Computers


  2. Posts : 2,216
    Windows 11 Pro 64bit
       #2

    This is for previous versions of Windows so I don't know whether it will work.
    Type 'msdt.exe -idWindowsMediaPlayerConfigurationDiagnostic' without the quotes in Cortana Search and hit Enter to openthe troubleshooting wizard which will help you reset WMP to default settings.
      My Computer


  3. Posts : 42
    Windows 10 x64
    Thread Starter
       #3

    Hi Doctor9fan,

    Thanks for the idea ... didn't work

    This is beginning to pee me off!
      My Computers


  4. Posts : 2,216
    Windows 11 Pro 64bit
       #4

    Try typing the command in the start>run box. Perhaps that'll work.
      My Computer


  5. Posts : 42
    Windows 10 x64
    Thread Starter
       #5

    I'm ahead of you there ... already tried that

    Time for bed - early start in the morning :)
      My Computers


  6. Posts : 2,216
    Windows 11 Pro 64bit
       #6

    I'm stumped then.
    Hopefully you'll find a solution soon. :)
      My Computer


  7. Posts : 2,216
    Windows 11 Pro 64bit
       #7

    To test I ran the command myself & it opened the troubleshooter to begin repair for wmp.
    As it didn't open for you there could be more going on than wmp not working.
      My Computer


  8. Posts : 42
    Windows 10 x64
    Thread Starter
       #8

    I appreciate this is a bit of an old thread now but wanted to report that since the Anniversary update WMP has been working properly again.

    Happy bunny time
      My Computers


 

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