1.    25 Jul 2016 #1
    Join Date : Aug 2015
    Posts : 17
    windows 10 build 1607

    Any Workable Fix for Store Not opening


    I have tried all of the fixes I came across on the form except reinstalling Windows and nothing seems to work. I've tried the powershell commands, the re-registering of Store with no affect. The last time I had this problem I reinstalled an imagine backup that fixed the problem for about a week. I am at 1511 64bit and am up to date.
      My ComputerSystem Spec
  2.    25 Jul 2016 #2
    Join Date : Jul 2015
    Posts : 756
    Windows 10 Home

    Hello Jimfof1913,

    Try System Restore, go back to a time before the issue started.

    May possibly be a compatibly issue with a third-party software driver.

    Maybe Malware related.

    Try a Clean Boot

    Run System File Checker

    Take a second look here, make sure you've followed the tutorial as directed.
    https://www.tenforums.com/tutorials/8...dows-10-a.html
    Also, look through the related tutorials at the bottom of this tutorial.

    Hope this helps,
    John
      My ComputerSystem Spec
  3.    25 Jul 2016 #3
    Join Date : Aug 2015
    Posts : 17
    windows 10 build 1607
    Thread Starter

    Reply


    Have done System Restore but the problem resurfaces within weeks. Have run System File Checker as well as DISM. My anti-virus software hasn't detected any Malware but it could be something fairly new. Will try a clean boot. Have done the https://www.tenforums.com/tutorials/8...dows-10-a.html.
    Thanks for the suggestions.
      My ComputerSystem Spec
  4.    25 Jul 2016 #4
    Join Date : Jul 2015
    Posts : 756
    Windows 10 Home

    Please, finish filling out you System Specs in "My profile" We need this information to properly assist you.

    You may just need a good cleaning.

    What Antivirus program do you have installed?

    What Malware program/s do you have installed?

    Are you familiar with using specialized Malware cleaning utilities?

    Have you looked in Device Manager for Driver issues?

    Did you upgrade to Windows 10? If so, how long has it been installed?

    Are Windows Updates current?

    What Third-Party programs have you installed?
    Last edited by AmericanPharaoh; 25 Jul 2016 at 14:47.
      My ComputerSystem Spec
  5.    25 Jul 2016 #5
    Join Date : Aug 2015
    Posts : 17
    windows 10 build 1607
    Thread Starter

    What Antivirus program do you have installed?: Norton 360

    What Malware program/s do you have installed?: Advance System Care

    Are you familiar with using specialized Malware cleaning utilities?: Yes

    Did you upgrade to Windows 10? If so, how long has it been installed?: Upgraded from 8.1 3 months after Windows 10 became available

    Are Windows Updates current?: Current as of 6:40 pm
      My ComputerSystem Spec
  6.    26 Jul 2016 #6
    Join Date : Jul 2015
    Posts : 756
    Windows 10 Home

    1. Did you try the Clean Boot, yet?
    https://www.tenforums.com/tutorials/4...conflicts.html

    2. Make sure your antivirus is disabled. A third party antivirus may block this app. If this works, you can change the app to be trusted in the AV program's settings.

    3. Check firewall settings, you may need to allow this app to run there.

    4. If you're still unable to run apps, run the Windows Store Apps troubleshooter below.
    https://www.tenforums.com/tutorials/4...dows-10-a.html

    5. Try creating a new user account to see if the app will open.
    https://www.tenforums.com/tutorials/5...dows-10-a.html

    6. Navigate your File Explorer to the following directory:

    C:\Users\<Username>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\

    Once here, delete the Local Cache folder and try launching the Windows Store again.

    Note: You will need to show hidden files, folders, or drivers, to see AppData.
    https://www.tenforums.com/tutorials/9...dows-10-a.html
    Last edited by AmericanPharaoh; 26 Jul 2016 at 04:58.
      My ComputerSystem Spec
  7.    26 Jul 2016 #7
    Join Date : Jul 2016
    Earth
    Posts : 202
    Windows 10 pro on both

    Jim you can forget all the good advice, your getting it won't work, i had this problem for 6 months only solution Clean install i tried resetting store re register store del the store temp files. so you might as well start getting the drivers for your stuff because your at the point i was where nothing worked restore did not work either so as i see it you can keep battling with the store or do a clean or in version install, repair there are some excellent guides on this forum that work well, but all though the nice posters are giving you some advice and help it will do no good i am afraid i tried all of the advices on my little store closing when ever i tried installing an app my stepdads problem is if he tries to open start store or anything involving the new ui features he will get the nasty box that will not go away log out so i would backup my data and reinstall. i know it sux the install is fine it takes me 4 mins on a ssd drive BUT then all my software phew takes days getting back to how i like it. and i hate that even though i disable every ms snooping in my calendar my mails and what ever with every major update it gets defaulted and i have to disable the "spyware" again i am sure someone has come up with a program that will do this "perm" just have not found it yet
      My ComputerSystem Spec
  8.    26 Jul 2016 #8
    Join Date : Aug 2015
    Posts : 17
    windows 10 build 1607
    Thread Starter

    Sounds like my life


    Quote Originally Posted by kimkl View Post
    Jim you can forget all the good advice, your getting it won't work, i had this problem for 6 months only solution Clean install i tried resetting store re register store del the store temp files. so you might as well start getting the drivers for your stuff because your at the point i was where nothing worked restore did not work either so as i see it you can keep battling with the store or do a clean or in version install, repair there are some excellent guides on this forum that work well, but all though the nice posters are giving you some advice and help it will do no good i am afraid i tried all of the advices on my little store closing when ever i tried installing an app my stepdads problem is if he tries to open start store or anything involving the new ui features he will get the nasty box that will not go away log out so i would backup my data and reinstall. i know it sux the install is fine it takes me 4 mins on a ssd drive BUT then all my software phew takes days getting back to how i like it. and i hate that even though i disable every ms snooping in my calendar my mails and what ever with every major update it gets defaulted and i have to disable the "spyware" again i am sure someone has come up with a program that will do this "perm" just have not found it yet
    I've restored my system twice. Works fine for a few week then it's back to the same old same old. Not to mention having to bring the system back up to date and some third party software over again. These enough users with this problem that I'm hoping Microsoft will find a permanent solution. Thanks for the reply.
      My ComputerSystem Spec
  9.    15 Sep 2016 #9
    Join Date : Aug 2015
    Posts : 17
    windows 10 build 1607
    Thread Starter

    Just applied the September Updates and now Windows Store works.
      My ComputerSystem Spec

 


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