Windows 10: Program won't open

  1.    20 Jun 2016 #1

    Program won't open


    I have a program that I can't get to open. I tried a whole bunch of different things to solve it and nothing worked, so eventually I reinstalled Windows. That fixed it for a couple of weeks, but now it's back to not opening again. It shows up in Task Manager as a process that's running but the actual program isn't there. This isn't something that came installed with Windows 10, it's a program I downloaded from the internet.
      My ComputerSystem Spec


  2. Posts : 305
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       21 Jun 2016 #2

    Hi and welcome.

    And what might this program be? "A whole bunch of different things", care to elaborate?
      My ComputerSystem Spec

  3.    22 Jun 2016 #3

    It's a program called My Photo Index for tagging and sorting photos. It worked fine for years up until five or six weeks ago.

    I don't remember specifically what things I tried the first time this happened since it was over a month ago. I just googled and tried things from different forum posts I found online. Since none of them worked I thought it would be easier to ask somewhere myself rather than blindly googling.
      My ComputerSystem Spec

  4.    22 Jun 2016 #4

    welcome , sorry , your question is so hard. but i will ask my friend whether they can help you
      My ComputerSystem Spec


 

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