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  1.    20 Jun 2016 #21
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    I just edited the link in the above post
      My ComputersSystem Spec
  2.    20 Jun 2016 #22
    Join Date : Jun 2016
    Posts : 29
    Windows 10 Pro 64bits
    Thread Starter

    Quote Originally Posted by essenbe View Post
    Try this. Create a new Administrator account, either a Local account or Microsoft account. https://www.tenforums.com/tutorials/5...dows-10-a.html Make sure to change the account type and make it an Administrator account. Sign out and back in under the new account you just created and see if Edge and store are there. Let me know how that works.
    I'm afraid that is no possible because when pressing Add another person, nothing happens. I guess it has to do with the weird behavior of "Your email and accounts" that is only showing "loading" but nothing happens (see screen shots). Also if trying to "sign in at a Microsoft account" nothing happens after clicking.
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      My ComputerSystem Spec
  3.    20 Jun 2016 #23
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    As I see it, you have no further options. Hopefully you can resolve it with a Repair install with In Place Upgrade. I think your power outage has completely corrupted your OS. Hopefully this will fix it. I would make backups of everything before starting. That should not be necessary, but I would do it just to make sure nothing goes wrong. The video will show you how and the tutorial gives you a lot of info the video does not have.

    I don't know what build you are on, or if you have the ISO file or USB. If you need to download the latest release ISO go here Tech Bench . It needs to be the build you have installed right now. If you are using an insider build, let me know and I will try to find the ISO file.
      My ComputersSystem Spec
  4.    20 Jun 2016 #24
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    If you have software you may have to reinstall and do not have the Key numbers, this will help you. Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more.

    If your product is activated with a Digital Entitlement, you should have no problems with an activation, just don't put any activation numbers in during the install. If you want to know your Windows Key and the underlying key use this Showkey - Windows 10 Forums
      My ComputersSystem Spec
  5.    20 Jun 2016 #25
    Join Date : Jun 2016
    Posts : 29
    Windows 10 Pro 64bits
    Thread Starter

    Thanks again for your kind help. This will take more time but i will follow step by step. Just my final questions:
    -Does this process implies that all my installed apps (Office, Steam and its related games, working apps etc) should be reinstalled again?
    -The regular documents will be moved to Windows.Old, so I also will make a backup in case something went wrong in that step (i dont worry to much about this because i sync everything with Drop Box, Drive and Google Photos)
    -I had Windows 7 so I downloaded the Windows 10 Pro version directly from the update icon at that moment
    -My actual version is: 1511, compilation number: 10586.420 x64 bits
    -I can correctly see my product Id.

    Thanks and thanks
      My ComputerSystem Spec
  6.    20 Jun 2016 #26
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    The Techbench ISO link will give you the correct ISO if you don't already have it. You will not end up with a Windows.OLD folder, it should preserve them, but a just in case is always the safe way.
      My ComputersSystem Spec
  7.    20 Jun 2016 #27
    Join Date : Jun 2016
    Posts : 29
    Windows 10 Pro 64bits
    Thread Starter

    Quote Originally Posted by essenbe View Post
    The Techbench ISO link will give you the correct ISO if you don't already have it. You will not end up with a Windows.OLD folder, it should preserve them, but a just in case is always the safe way.
    Roger that. I will download ISO and start process at night when Im done working and I will put results here. If I was able to send some Tekila to you guys I will do it in thankfulness for your help
      My ComputerSystem Spec
  8.    20 Jun 2016 #28
    Join Date : Jun 2016
    Posts : 29
    Windows 10 Pro 64bits
    Thread Starter

    Ok, I went to the Tech Bench page. I didn't give me any options between builds (KN, N, single Language vs Win 10 only, so I chose that), it only gave me two options: language (Spanish-Mexico) and 32 vs 64 bit download (it recommends to download both, I don't know why). So the result is like the image below. I just want to be shure because I couldn't chose between versions or builds (mine is Win 10 Pro with the build described previously). I already have my Product ID, Installed key and the Original Key info provided by the Showkey app you put above. I just want to be shure before continuing to the tutorial you gave me. Thanks again!
    Click image for larger version. 

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      My ComputerSystem Spec
  9.    20 Jun 2016 #29
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    You should have had the options of
    Windows 10
    Windows KN
    Windows N

    Which do you have? The windows 10 is the normal (US) version, K is the European Union Version and K is the Korean version. I would suspect you have the regular Windows 10 version. It downloads both versions because it is mainly easier for Microsoft to host just 1 file for Home and Pro. Also, some people don't know which version they need if upgrading.

    As far as Language, It should give you a lot of options. Maybe it was reading your language version you have now?

    The process should take less than 30 minutes, after updates are downloaded.
      My ComputersSystem Spec
  10.    20 Jun 2016 #30
    Join Date : Jun 2016
    Posts : 29
    Windows 10 Pro 64bits
    Thread Starter

    Quote Originally Posted by essenbe View Post
    You should have had the options of
    Windows 10
    Windows KN
    Windows N

    Which do you have? The windows 10 is the normal (US) version, K is the European Union Version and K is the Korean version. I would suspect you have the regular Windows 10 version. It downloads both versions because it is mainly easier for Microsoft to host just 1 file for Home and Pro. Also, some people don't know which version they need if upgrading.

    As far as Language, It should give you a lot of options. Maybe it was reading your language version you have now?

    The process should take less than 30 minutes, after updates are downloaded.
    Yes, I downloaded the regular version with Spanish Language. About the Safe Boot options i checked my BIOS menu (Gygabit MB) and it has any. I will check inside Windows just to make shure. I already have the ISO so I will start the process later this night. Thanks again!
      My ComputerSystem Spec

 
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