Windows 10: cortana doesn't work

  1.    19 Jun 2016 #1

    cortana doesn't work


    Hello, thank you brink for your guidance, but I have another problem yet�� Location is working now, but cortana doesn't work yet, It shows a message I need to be able to see your contacts. Would you like to turn on the ability for apps to see your contacts in settings?) but when I want to turn it on It doesn't turn on, please help me again!
    Last edited by Brink; 19 Jun 2016 at 18:22. Reason: Moved to new thread
      My ComputerSystem Spec


  2. Posts : 22,856
    64-bit Windows 10 Pro build 16257
       19 Jun 2016 #2

    Sara7 said: View Post
    Hello, thank you brink for your guidance, but I have another problem yet Location is working now, but cortana doesn't work yet, It shows a message I need to be able to see your contacts. Would you like to turn on the ability for apps to see your contacts in settings?) but when I want to turn it on It doesn't turn on, please help me again!
    Good news so far Sara.

    Open Settings, click on Privacy icon, click on Contacts in left pane, and check to see if "Let apps access my contacts" is turned on, and turned on for Cortana if listed.
      My ComputersSystem Spec

  3.    19 Jun 2016 #3

    I get that, but my contact hasn't the on/off botton & the on/off botton for individual apps doesn't work, it color is gray now and can't be change!
      My ComputerSystem Spec


  4. Posts : 22,856
    64-bit Windows 10 Pro build 16257
       19 Jun 2016 #4

    Please go ahead and post the Cortana issue in a new thread along with a screenshot showing these setting to see if it may help reveal what could be wrong. This way we can keep this thread on topic.

    https://www.tenforums.com/tutorials/1...en-forums.html
      My ComputersSystem Spec

  5.    19 Jun 2016 #5

    Click image for larger version. 

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ID:	85907It is the problem!
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  6. Posts : 22,856
    64-bit Windows 10 Pro build 16257
       19 Jun 2016 #6

    Did you use any tweak that disabled telemetry in Windows 10?

    If so, you can do a system restore using a restore point (if available) dated before doing so to undo and hopefully fix this.

    System Restore Windows 10
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