Windows 10 store will not open

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  1. sd61507
    Posts : 9
    Windows 10
    Thread Starter
       New #11

    And to update again - right clicking on my desktop to delete did finally work, it just took about 20 min. of thinking before the menu came up that allowed me to delete.
      My Computer
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  3. Cliff S
    Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       New #12

    Windows 10 store will not open-image-001.png
      My Computers
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  4. sd61507
    Posts : 9
    Windows 10
    Thread Starter
       New #13

    Oh, you said Windows 19 so it confused me :) I don't know if my Windows is activated, as I mentioned I'm not able to access Update & Security through All Settings. All I get is a blank screen (please see screen shot attached to previous post).
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  6. Cliff S
    Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       New #14

    click the stat menu icon and type winver and see if this pops up saying it is licensed to you:
    Windows 10 store will not open-image-002.png
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  7. Cliff S
    Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       New #15

    Sorry that last one is wrong, it shows your name or email even if it isn't activated.
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  8. sd61507
    Posts : 9
    Windows 10
    Thread Starter
       New #16

    Yes, it says it is licensed to:

    Stephanie
    Microsoft
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  9. Cliff S
    Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       New #17

    You probably should either think about a repair install or a clean install, if you don't have that much stuff installed on your PC.
    Just remember to back up or copy any dat files, such as pictures, music, and documents to an external drive.

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    Windows 10 - Clean Install - Windows 10 Forums

    You can get a copy of the Windows 10 ISO here: Windows 10
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