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  1.    29 May 2016 #11
    Join Date : May 2016
    Posts : 9
    Windows 10
    Thread Starter

    And to update again - right clicking on my desktop to delete did finally work, it just took about 20 min. of thinking before the menu came up that allowed me to delete.
      My ComputerSystem Spec
  2.    29 May 2016 #12
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,015
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Click image for larger version. 

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ID:	82314
      My ComputersSystem Spec
  3.    29 May 2016 #13
    Join Date : May 2016
    Posts : 9
    Windows 10
    Thread Starter

    Oh, you said Windows 19 so it confused me I don't know if my Windows is activated, as I mentioned I'm not able to access Update & Security through All Settings. All I get is a blank screen (please see screen shot attached to previous post).
      My ComputerSystem Spec
  4.    29 May 2016 #14
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,015
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    click the stat menu icon and type winver and see if this pops up saying it is licensed to you:
    Click image for larger version. 

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ID:	82316
      My ComputersSystem Spec
  5.    29 May 2016 #15
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,015
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Sorry that last one is wrong, it shows your name or email even if it isn't activated.
      My ComputersSystem Spec
  6.    29 May 2016 #16
    Join Date : May 2016
    Posts : 9
    Windows 10
    Thread Starter

    Yes, it says it is licensed to:

    Stephanie
    Microsoft
      My ComputerSystem Spec
  7.    29 May 2016 #17
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,015
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    You probably should either think about a repair install or a clean install, if you don't have that much stuff installed on your PC.
    Just remember to back up or copy any dat files, such as pictures, music, and documents to an external drive.

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    Windows 10 - Clean Install - Windows 10 Forums

    You can get a copy of the Windows 10 ISO here: Windows 10
      My ComputersSystem Spec

 
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