1. Joined : May 2016
    Posts : 6
    10
       27 May 2016 #1

    Store is completely broken


    All app pages whether app is installed or not, hangs on the loading dots in the middle of the page with no option to launch the app or download a new one. And there is an app that I know is installed, it says "this app needs to be installed on your internal drive" ..sometimes the windows store just unexpectedly closes by itself. If I go check for updates, then I just get the loading dots..I've tried wsreset.exe, signing out, signing in. Nothing works
      My System SpecsSystem Spec


  2. Joined : Oct 2015
    Posts : 92
    64-bit Windows 10 Home
       27 May 2016 #2

    -There is a fix for the Store somewhere here in the forums, as mine was hopelessly broken for months and now is back and working fine . . . but I can't remember what thread I was in where I found the fix; easy to lose my place in here! Maybe someone can point to where to find it.
      My System SpecsSystem Spec


  3. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       27 May 2016 #3

    Ten09 said: View Post
    All app pages whether app is installed or not, hangs on the loading dots in the middle of the page with no option to launch the app or download a new one. And there is an app that I know is installed, it says "this app needs to be installed on your internal drive" ..sometimes the windows store just unexpectedly closes by itself. If I go check for updates, then I just get the loading dots..I've tried wsreset.exe, signing out, signing in. Nothing works
    2 tutorials to try. No guarantees.

    1.How to Clear and Reset the Store Cache in Windows 10
    Store Cache - Clear and Reset in Windows 10

    2. How to Reinstall and Re-register All Built-in Windows Apps in Windows 8 and 10
    Apps - Reinstall and Re-register in Windows 8 and 10
      My System SpecsSystem Spec


  4. Joined : May 2016
    Posts : 6
    10
       27 May 2016 #4

    davidhk said: View Post
    2 tutorials to try. No guarantees.

    1.How to Clear and Reset the Store Cache in Windows 10
    Store Cache - Clear and Reset in Windows 10

    2. How to Reinstall and Re-register All Built-in Windows Apps in Windows 8 and 10
    Apps - Reinstall and Re-register in Windows 8 and 10
    Neither worked I'm afraid
      My System SpecsSystem Spec


  5. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       27 May 2016 #5

    Ten09 said: View Post
    Neither worked I'm afraid
    Suggestion :
    Do a Repair Install
    Repair Install Windows 10 with an In-place Upgrade
    Repair install allows you to keep your files, settings and apps.
    No product key is required.
    Activation is automatic.

    If Repair install still does not fix all the problems, then the only suggestion I have left is to do a Clean Install.
    Windows 10 - Clean Install
      My System SpecsSystem Spec


  6. Joined : May 2016
    Posts : 6
    10
       28 May 2016 #6

    davidhk said: View Post
    Suggestion :
    Do a Repair Install
    Repair Install Windows 10 with an In-place Upgrade
    Repair install allows you to keep your files, settings and apps.
    No product key is required.
    Activation is automatic.
    That did the trick! Many thanks
      My System SpecsSystem Spec


  7. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       28 May 2016 #7

    Ten09 said: View Post
    That did the trick! Many thanks
    You are welcome.
    Now that the problem is resolved, please mark your thread as Solved.
    Thank you.
      My System SpecsSystem Spec


 


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