Cannot download zip files

  1. bamp's Avatar
    Posts : 5
    windows 10 pro
       #1

    Cannot download zip files


    Cannot download .zip files, click on them brings up a blank page.
      My Computer

  2. dalchina's Avatar
    Posts : 31,805
    Win 10 Pro (1903)
       #2

    Hello, can you clarify
    a. How are you trying to download them?
    b. Can you download them, but not open them?
    c. "a blank page" - in which program?

    Maybe a screenshot or so would help. Thanks!
      My Computers

  3. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #3

    bamp said:
    Cannot download .zip files, click on them brings up a blank page.
    ..............click on them brings up a blank page..............

    I am assuming you meant you cannot OPEN zip files, not download.
    If my supposition is correct, then my answer is :
    You need a program to UN-zip the files before you can open them.
    The most popular program to un-zip is 7 zip.

    Here is the 7 Zip download link.
    Make sure you download the correct bit version.

    http://www.7-zip.org/download.html
      My Computer

  4. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #4

    bamp said:
    Cannot download .zip files, click on them brings up a blank page.
    Try RIGHT click
    select save / save as
      My Computer

  5. dalchina's Avatar
    Posts : 31,805
    Win 10 Pro (1903)
       #5

    Note: From at least Win 8, File Explorer can open zip files. You don't need another program, but you may prefer to use a 3rd party program.

    What is the icon for your zip files?

    (If your problem is OPENING the file, please check your file type association - if necessary, set one by rt clicking the file, 'Open With', Choose another app, make sure you check the box at the bottom, click the program you want to use).
      My Computers

  6. bamp's Avatar
    Posts : 5
    windows 10 pro
    Thread Starter
       #6

    davidhk said:
    ..............click on them brings up a blank page..............

    I am assuming you meant you cannot OPEN zip files, not download.
    If my supposition is correct, then my answer is :
    You need a program to UN-zip the files before you can open them.
    The most popular program to un-zip is 7 zip.

    Here is the 7 Zip download link.
    Make sure you download the correct bit version.

    http://www.7-zip.org/download.html
    No Sir, I know the difference between downloading and opening a file.....I cannot download , I have a program to unzip a file.
      My Computer

  7. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #7

    bamp said:
    No Sir, I know the difference between downloading and opening a file.....I cannot download , I have a program to unzip a file.
    All zip files or just one particular one that you cannot download ?

    Would you mind post a link to a zip file that you cannot download ?
      My Computer

  8. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #8

    See if you can download this compressed folder
    It contains a custom Disk Management mmc that I created.

    dmDskmgr-vd.zip

    I tried a left click - it downloaded the file (Chrome browser)

    Try right click / save

    What browser are you using?
    Do you have an extension or add-on that opens zip files in the browser?
      My Computer


 

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