Cannot download zip files


  1. bamp
    Posts : 5
    windows 10 pro
       New #1

    Cannot download zip files


    Cannot download .zip files, click on them brings up a blank page.
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  3. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hello, can you clarify
    a. How are you trying to download them?
    b. Can you download them, but not open them?
    c. "a blank page" - in which program?

    Maybe a screenshot or so would help. Thanks!
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  4. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #3

    bamp said:
    Cannot download .zip files, click on them brings up a blank page.
    ..............click on them brings up a blank page..............

    I am assuming you meant you cannot OPEN zip files, not download.
    If my supposition is correct, then my answer is :
    You need a program to UN-zip the files before you can open them.
    The most popular program to un-zip is 7 zip.

    Here is the 7 Zip download link.
    Make sure you download the correct bit version.

    http://www.7-zip.org/download.html
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  6. Slartybart
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       New #4

    bamp said:
    Cannot download .zip files, click on them brings up a blank page.
    Try RIGHT click
    select save / save as
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  7. dalchina
    Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #5

    Note: From at least Win 8, File Explorer can open zip files. You don't need another program, but you may prefer to use a 3rd party program.

    What is the icon for your zip files?

    (If your problem is OPENING the file, please check your file type association - if necessary, set one by rt clicking the file, 'Open With', Choose another app, make sure you check the box at the bottom, click the program you want to use).
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  8. bamp
    Posts : 5
    windows 10 pro
    Thread Starter
       New #6

    davidhk said:
    ..............click on them brings up a blank page..............

    I am assuming you meant you cannot OPEN zip files, not download.
    If my supposition is correct, then my answer is :
    You need a program to UN-zip the files before you can open them.
    The most popular program to un-zip is 7 zip.

    Here is the 7 Zip download link.
    Make sure you download the correct bit version.

    http://www.7-zip.org/download.html
    No Sir, I know the difference between downloading and opening a file.....I cannot download , I have a program to unzip a file.
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  9. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #7

    bamp said:
    No Sir, I know the difference between downloading and opening a file.....I cannot download , I have a program to unzip a file.
    All zip files or just one particular one that you cannot download ?

    Would you mind post a link to a zip file that you cannot download ?
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  10. Slartybart
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       New #8

    See if you can download this compressed folder
    It contains a custom Disk Management mmc that I created.

    dmDskmgr-vd.zip

    I tried a left click - it downloaded the file (Chrome browser)

    Try right click / save

    What browser are you using?
    Do you have an extension or add-on that opens zip files in the browser?
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