Windows 10: "The operating system is not presently configured to run this app"

  1.    03 May 2016 #1

    "The operating system is not presently configured to run this app"

    Since the 14332 Update I occasionally see an "error" dialog open on my desktop stating "The operating system is not presently configured to run this application". I call on the fellow members to see if they have ever seen this one before. It is absolutely a new one on me. As always I appreciate all your assistance.
      My ComputerSystem Spec

  2. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       03 May 2016 #2

    !! You'll need your license to reactivate !!!

    If you have MS Office installed, try this:

    Launch Programs and Features
    Right click Windows menu Click image for larger version. 

Name:	winMenu.PNG 
Views:	20 
Size:	438 Bytes 
ID:	77968 on the taskbar, pick Programs and Features
    - OR-
    WinKey+R and type appwiz.cpl in the run box
    Scroll down to Microsoft Office
    Select Repair
    Note MSO 2013, 365, and 2016 choose Full Repair.

    It takes a while
    Restart your machine when the repair finishes
    Open any MSO app and answer the activation question

    A few search results mention disabling the Microsoft Office ClickToRun in services.msc

    Others mention that it takes a full uninstall using MS tools and possible manual deletion of MSO related folders
    Here's a good post on Kapersky that describes the brute force method
    Error The operating system is not presently configured to run this application - Kaspersky Lab Forum

    but try the repair first.
      My ComputerSystem Spec

  3. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       04 May 2016 #3

    I couldn't recall which app(s), besides OneNote, were placed in the MSO arena.

    The Mail and Calendar apps are grouped in with MSO - perhaps they're the cause.

    Try updating or uninstalling/reinstalling both of those UniApps.
      My ComputerSystem Spec


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