1.    19 Mar 2015 #1
    Join Date : Nov 2013
    Posts : 804
    10 Pro Preview x64

    Mail app will not open on 10041.


    After upgrading to 10041 the mail app was missing. Installation through the store failed with Event ID 214, AppReadiness

    Code:
    'microsoft.windowscommunicationsapps_8wekyb3d8bbwe' install failed for xxxxxxxxxxx@xxxxx.com. Error: 'To install this application you need either a Windows developer license or a sideloading-enabled system.' (0.8124167 seconds)
    Following this guide I set Allow all trusted apps to install to enabled in Group policy and it installed OK but will not open. Event ID 5973 is seen in event viewer
    Code:
    Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail failed with error: The application cannot be started. Try reinstalling the application to fix the problem. See the Microsoft-Windows-TWinUI/Operational log for additional information.
    and in TWinUI/Operational log is the error blocked with error 0x80073CFC because its package is in state: 64.
    Code:
    Activation of the app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail for the Windows.Launch contract was blocked with error 0x80073CFC because its package is in state: 64.
    Any ideas what to try?
    Last edited by adamf; 19 Mar 2015 at 05:07.
      My ComputerSystem Spec
  2.    19 Mar 2015 #2
    Join Date : Oct 2013
    Posts : 24,449
    64-bit Windows 10 Pro build 17017

    Hello Adam,

    This is the suggested solution below if you haven't already tried it.

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
      My ComputersSystem Spec
  3.    19 Mar 2015 #3
    Join Date : Feb 2014
    Posts : 9,137
    Windows 10 Professional

    Quote Originally Posted by Brink View Post
    Hello Adam,

    This is the suggested solution below if you haven't already tried it.

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
    Hey Shawn,
    I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People!
    Go figure!

    Store Cache - Clear in Windows 8
      My ComputersSystem Spec
  4.    19 Mar 2015 #4
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,663
    Windows 10 Pro

    To get it working you need to first remove Mail, Calendar and People app using an elevated PowerShell, see this post: Windows 10 Technical Preview Build 10041 now available - Page 7 - Windows 10 Forums.

    When done go to the Windows Store (the "real" one with a green tile in Start Menu > All apps > S > Store (important: not the Store Beta)) and search for Mail, Calendar and People app and reinstall it.

    Works like a charm .
      My ComputerSystem Spec
  5.    19 Mar 2015 #5
    Join Date : Nov 2013
    Posts : 804
    10 Pro Preview x64
    Thread Starter

    Thanks all. I did a clean install, then Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online and then it re-installed fine.

    Prior to the clean install it didn't work - perhaps the setting Allow all trusted apps to install to enabled in Group policy made it worse. Anyway, mail is working so I'm happy again
      My ComputerSystem Spec
  6.    19 Mar 2015 #6
    Join Date : Oct 2013
    Posts : 24,449
    64-bit Windows 10 Pro build 17017

    Great news Adam.
      My ComputersSystem Spec
  7.    19 Mar 2015 #7
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,663
    Windows 10 Pro

    brink is always faster than a thought . My reply was unnecessary, Brink had already answered.
      My ComputerSystem Spec
  8.    19 Mar 2015 #8
    Join Date : Oct 2014
    Posts : 158
    Windows 10 Enterprise

    Great job guys and gals! This worked flawlessly, thanks.
      My ComputerSystem Spec
  9.    06 Apr 2015 #9
    Join Date : Apr 2015
    Gothenburg, Sweden
    Posts : 1
    Windows 10 Technical Preview 10049

    Hello,
    I am new in this forum and found you because I have had the same problem on three of my machines. For one the work around worked, for the other two it has not worked. Maybe because there is a different bug in 10049? Anyway the work around described above does not work for me in 10049 (installed as an upgrade on the fast ring). I get an error code 800 73 cff in the green Store and the message This purchase can not be finsihed (or something similar) and the installation fails. Has a different issue been reported for the 10049 for the same app and a different work around that we ought to be aware of?
      My ComputerSystem Spec
  10.    06 Apr 2015 #10
    Join Date : Nov 2013
    Posts : 804
    10 Pro Preview x64
    Thread Starter

    I upgraded from 10041 to 10049 and had to repeat the same thing:

    1. Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

    2. + R then type WSreset and press enter to reset and open the Green store.

    3. Reinstall apps from the Green store that opens.

    Perhaps the store reset is your missing step...
      My ComputerSystem Spec

 


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