Windows 10: Windows 10 and Java ... "Java not available to the System User"

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  1.    15 Apr 2016 #1

    Windows 10 and Java ... "Java not available to the System User"


    Tried installing a program and received an error message advising that JRE needs to be uninstalled and reinstalled from the off-line installer.
    I did this and then tried to install the program again, but received the same result ...

    Click image for larger version. 

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    I contacted the program supplier, and they advise, "The point is, if you see this error, it means Java is not available for System user, and Traccar is executed from System account."

    Oracle say it's an issue with the program certificate, but Traccar insist it's a Java issue connected to the System account ...
    and so it goes round in circles.

    Anyone have any idea how to, make Java RE available to the System account in Windows 10 please let me know.

    Many thanks
      My ComputerSystem Spec


  2. Posts : 2,616
    64bit Win 10 Pro ver 1703 Build 15063.540
       15 Apr 2016 #2

    I remember that one time I installed Java RE I had to choose the 64bit version to run it with the program I was using. Is there something like this causing problems for you? Unlikely, but it's all I can think off atm. There was nothing special I had to do to make it work.

    Have you looked at the Java control panel applet to see if there are any settings/clues there?
      My ComputersSystem Spec

  3.    15 Apr 2016 #3

    philc43 said: View Post
    I remember that one time I installed Java RE I had to choose the 64bit version to run it with the program I was using. Is there something like this causing problems for you? Unlikely, but it's all I can think off atm. There was nothing special I had to do to make it work.

    Have you looked at the Java control panel applet to see if there are any settings/clues there?
    I downloaded the 64bit version as I'm running a 64bit WIndows 10 OS and can't see anything that would cause this in the JCP !!!

    Total mystery !!!!!!!!!!!!!!!!!! ... does, however, highlight the shortcomings in the software
      My ComputerSystem Spec


  4. Posts : 2,616
    64bit Win 10 Pro ver 1703 Build 15063.540
       15 Apr 2016 #4

    Even though you have 64bit W10 you can still use the 32bit JRE. Might this be worth trying in case it works better with the program you installed?
      My ComputersSystem Spec

  5.    15 Apr 2016 #5

    philc43 said: View Post
    Even though you have 64bit W10 you can still use the 32bit JRE. Might this be worth trying in case it works better with the program you installed?
    Now ! ... there's a thought !
      My ComputerSystem Spec


  6. Posts : 4,767
    windows 10 Home threshold2
       15 Apr 2016 #6

    odintheterrible said: View Post
    Now ! ... there's a thought !
    Please give us an update after you try it.
    Thank you.
      My ComputerSystem Spec

  7.    15 Apr 2016 #7

    davidhk said: View Post
    Please give us an update after you try it.
    Thank you.
    Nope ... made no difference ... still showing the same error message and the software people are adamant that it's a Java issue and nothing to do with the program installer ... and trying to get direct support from Oracle on the Java is impossible as all the support seems to be aimed at developers, not end users !
      My ComputerSystem Spec


  8. Posts : 4,767
    windows 10 Home threshold2
       15 Apr 2016 #8

    Darn !
      My ComputerSystem Spec

  9.    15 Apr 2016 #9

    odintheterrible said: View Post
    Nope ... made no difference ... still showing the same error message and the software people are adamant that it's a Java issue and nothing to do with the program installer
    Which version of Java are you using?? 8 or 7??
    Here's the link to download 7.. the version you need,.
    Java SE Runtime Environment 7 - Downloads | Oracle Technology Network | Oracle
      My ComputerSystem Spec

  10.    15 Apr 2016 #10

    davidhk said: View Post
    Darn !
    Darn, and DOUBLE Darn ! (
      My ComputerSystem Spec


 
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