1.    03 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 3
    widnows 10

    Windows 10, Blue Iris 4 and 0xC00007b and the case of the missing .DLL


    So i started my Saturday thinking i would upgrade my plex media server / Blue Iris (security camera software) server from windows 8 to windows 10. It Installed and everything looks like it was running fine, my Plex server was running like nothing ever happened. I go to fire up Blue iris 4 to see if that went smooth as well and i was greeted by an error saying there is missing wmvcore.dll. So i do my searching on google and some say to get the windows 10 media pack https://www.microsoft.com/en-us/down....aspx?id=48231
    So i do that and still jack diddly. Then i go to my second computer and grab the missing .DLL file and add it to the windows system32 file Go to fire up blue iris 4.
    Now i am greeted by an error saying i have a missing wmasf.dll So i grab that from my good running windows 10 computer and add that to the system32 folder.
    Go to fire up Blue Iris 4. now i am greeted with this, an 0xC00007b error.
    https://i.imgur.com/8ln68sG.png
    I have installed the latest .net framework, Visual C++ and Direct X.
    I am using the latest installer from http://blueirissoftware.com/
    So now I'm really stumped.
    Back to google, were i find all kinds of worthless garbage.
    I read i should use dependency walker to find what is going on with the executable.http://www.dependencywalker.com/
    dependency walker log file here BlueIris.txt http://m.uploadedit.com/ba3u/1459704426182.txt
    so now i can see what dlls are loading and which are not.
    From my arm chair ninja knowledge it looks like its loading and then unloading wmasf.dll and then crashing.
    To be honest this is way above my knowledge level and have spent to many hours trying to fix this.
    I even went back and did a fresh install of windows 10 screwing my whole plex server up and just making a freaking mess of my weekend.
    So this is a plea for help, i'm not sure where to ask, i'm pretty sure Microsoft will tell me to go **** my self....
    system specs
    OS Name Microsoft Windows 10 Pro N
    Version 10.0.10586 Build 10586
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation System Type x64-based PC
    System SKU SKU Processor AMD FX(tm)-9590 Eight-Core Processor, 4700 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 2501, 4/7/2014
    SMBIOS Version 2.7
    Embedded Controller Version 255.255
    BIOS Mode Legacy
    BaseBoard Manufacturer ASUSTeK COMPUTER INC . BaseBoard Model Not Available
    BaseBoard Name Base Board
    Platform Role Desktop
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume6
    Locale United States
    Hardware Abstraction Layer Version = "10.0.10586.0"
    Time Zone Pacific Daylight Time
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 13.0 GB
    Total Virtual Memory 18.8 GB
    Available Virtual Memory 13.8 GB
    Page File Space 2.88 GB
    Page File C:\pagefile.sys
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware Yes
    Hyper-V - Data Execution Protection Yes
      My ComputerSystem Spec
  2.    03 Apr 2016 #2
    Join Date : May 2015
    Central IL
    Posts : 4,349
    Mac OS Sierra

    Check the Blue Iris forums and send the error info to Blue Iris.
      My ComputerSystem Spec
  3.    03 Apr 2016 #3
    Join Date : May 2015
    Central IL
    Posts : 4,349
    Mac OS Sierra

    First hit, old error. Blue Iris 4.0 New Installation Problem Contact Blue Iris.
      My ComputerSystem Spec
  4.    03 Apr 2016 #4
    Join Date : Apr 2016
    Posts : 3
    widnows 10
    Thread Starter

    Quote Originally Posted by bro67 View Post
    Check the Blue Iris forums and send the error info to Blue Iris.
    Have a post on the blue iris forums and blue iris support, just trying to get a few brains on this issue. thanks!
    https://www.ipcamtalk.com/showthread...-missing-DLL-s

    Quote Originally Posted by bro67 View Post
    First hit, old error. Blue Iris 4.0 New Installation Problem Contact Blue Iris.
    yeah i seen that thread is my extensive goolgingfu, i have contacted blue iris support, just keeping a few irons in the fire. thanks!
      My ComputerSystem Spec
  5.    03 Apr 2016 #5
    Join Date : May 2015
    Central IL
    Posts : 4,349
    Mac OS Sierra

    It is doubtful that Blue Iris will do anything, since it has been a v4 problem for a long time.

    What features are you looking for to use with Plex? What cameras are you using?
      My ComputerSystem Spec
  6.    03 Apr 2016 #6
    Join Date : May 2015
    Central IL
    Posts : 4,349
    Mac OS Sierra

    Have you looked at this to see if it will work? Camera Proxy - Home
      My ComputerSystem Spec
  7.    03 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 3
    widnows 10
    Thread Starter

    Quote Originally Posted by bro67 View Post
    It is doubtful that Blue Iris will do anything, since it has been a v4 problem for a long time.

    What features are you looking for to use with Plex? What cameras are you using?
    That would be a shame if blue iris didn't help considering i paid 60$ for that software....
    I have been using plex media server to stream my movie and tv shows in my house and to a few friends for a year or so now. it has been working fine and have built a library of over 1000 movies and maybe 50 or so tv shows.
    I use 6 Hikvision DS-2CD2135F-IS cameras around my house.

    Quote Originally Posted by bro67 View Post
    Have you looked at this to see if it will work? Camera Proxy - Home
    I have not looked at that, i chose Blue Iris as its already a very powerful video security program. It has worked great for the last year until i got the super smart idea to upgrade my pc it was running one. I have paid 60$ for this software and i am hoping i can still use it..
      My ComputerSystem Spec
  8.    03 Apr 2016 #8
    Join Date : May 2015
    Central IL
    Posts : 4,349
    Mac OS Sierra

    Again this is a problem with v4 of the software that was supposed to have been fixed by now. You need to send the information from the error to their tech support, if there is nothing in the forums about getting around the issue with Windows 10.

    Blue Iris is for using a Headless system as a DVR. If all that you are wanting to do is check in on the cameras, follow the info in the link I provided.

    Plex is for media serving, so you have to follow their directions if you want to view the cameras. Running both Blue Iris and Plex at the same time on a average computer, will actually cause lag and that also the FTP uploads can take up a lot of space, thus causing problems with the OS locking up when you try and view the frames that were uploaded when taken.
      My ComputerSystem Spec

 


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