Windows 10: windows store

  1.    28 Mar 2016 #1

    windows store


    first ,i connect to windows store

    i search "grove podcast'

    i click on free button

    i choose my microsoft account

    and i get a black screen

    after some seconds , i am again on the windows store screen ???

    i have the same problem in the photos app when i choose account

    maybe , some problem with microsoft account

    i have tested it and all seems to be correct


    thanks for your support and sorry for my poor english

    Click image for larger version. 

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  2. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       28 Mar 2016 #2

    1. Your profile says Windows 7. I assume that you have since upgraded to Win 10 ?

    2. Do you login with your local account ?
    If yes, please sign in to your Microsoft Account and then try installing Grove Podcast.
      My ComputerSystem Spec

  3.    28 Mar 2016 #3

    yes i have made a clean install of win10 on a ssd

    i sign in in my microsoft account and i can't do it ( black screen)

    maybe have i to send a post to microsoft team ???
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  4. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       28 Mar 2016 #4

    Suggestion :
    Do a Repair Install :
    Repair Install Windows 10 with an In-place Upgrade

    If you find the tutorial a bit intimidating, I am including the method I myself use for your reference................

    Use the Tech Bench link below to download your version of Windows 10 ISO file:

    scroll down to Select Edition > click the pointer at the right and select the Windows Edition your computer is now running > click Confirm.
    click the pointer and select Language > make sure you pick the same language the computer is now running > click Confirm
    select the bit version, 32 or 64-bit. Make sure you select the same bit version as the computer is now running.
    at the bottom, click the pointer next to Save > click Save As > navigate to a folder of your choice > click the chosen folder > click Save
    The iso will start downloading to your chosen folder.
    When it is done, go to that folder > open the folder > right click at the iso file > click Mount > click Setup.exe
    Installation will begin.
    It will allow you to keep you files, settings and apps.
    No product key is required.
    Activation will be automatic.
      My ComputerSystem Spec


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