1. Joined : Feb 2016
    Posts : 7
    Windows 10
       20 Mar 2016 #1

    Advanced INF Installer error message when PC is idle

    Hi All

    This issue is happening on a work PC that I've just upgraded to windows 10. It was not happening beforehand. Whenever the PC is idle for too long the following error message appears:

    Advanced INF Installer

    Error unregistering the ocx c:\Program Files\Lizardtech\Lizardtech Djvu Control\DjVuCnt.dll

    Once the user presses a key or moves the mouse the message dissapears.

    I've checked program files for the file but it wasn't showing up even when I selected the hidden files option.

    I have tried uninstalling the program (Which is not used anymore anyway) but the error persists.

    I have also tried using the system file checker command sfc /scannow and the result was "Windows Resource Protection did not find any integrity violations."

    Any ideas would be appreciated.
      My System SpecsSystem Spec

  2. Joined : Jul 2015
    Posts : 735
    Windows 10 Home x64
       21 Mar 2016 #2

    It seems related to DejaVu (viewer or whatever). Make a backup of registry (restore point) and try using a MILD registry cleaner like Piriform's Crap Cleaner.
      My System SpecsSystem Spec

  3. Joined : Feb 2016
    Posts : 7
    Windows 10
       26 Mar 2016 #3

    eLPuSHeR said: View Post
    It seems related to DejaVu (viewer or whatever). Make a backup of registry (restore point) and try using a MILD registry cleaner like Piriform's Crap Cleaner.
    I've tried Ccleaner and cleaned the registry but it hasn't changed anything.
      My System SpecsSystem Spec

  4. Joined : Jul 2015
    Posts : 735
    Windows 10 Home x64
       27 Mar 2016 #4

    You could use Regscanner or similar to manually search for keys in the registry (but make a backup first).
      My System SpecsSystem Spec

  5. Joined : Jul 2014
    San Jose, California
    Posts : 1,961
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       27 Mar 2016 #5

    If you wish. Download: RegDllView - Register dll/ocx/exe utility
    will allow you to manually delete the entry from Registry for the the dll that is no longer existed.
    NOTE: Read the "Description" and "Tips for using RegDllView" on the webpage for more info.
      My System SpecsSystem Spec

  6. Joined : Feb 2016
    Posts : 7
    Windows 10
       08 Apr 2016 #6

    Possible success: Waiting to see result

    Okay so here's what I've tried:

    • Searched regdllview for Djvu
    • Found entry for C:\Program Files\Cuminas\Document Express DjVu Plug-in\DjvuCntl.dll
    • Recreated file tree for C:\Program Files\LizardTech\LizardTech DjVu Control
    • Copied DjvuCntl.dll to lizardtech directory
    • Renamed DjvuCntl.dll to DjvuCnt.dll
    • From elevated command prompt ran the command "regsvr32 /u djvucnt.dll"
    • Displayed success dialog box

    Hopefully this will prevent the popup, I will update with more information

    Click image for larger version. 

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      My System SpecsSystem Spec

  7. Joined : Feb 2016
    Posts : 7
    Windows 10
       11 Apr 2016 #7

    Okay, that has solved the problem, thank you for your help!
      My System SpecsSystem Spec


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