Trouble installing "Eraser"

chipwood · 18 Mar 2016

I have used the app for several years to securely delete any confidential items, but it not working now, I decided to download and install the current version.

Last install met no problem, but now immediately I approve a progress bar pops up for the installation of Net Framework, and a failure message

Unable to create or save new files into folder into which the files are being extracted. Please check in the folder properties to ensure you have permission on the folder to write files and the folder is not read only

. I cannot see where or what the extraction target is meant to be. is there anyone who can help with this? Please!

Ztruker · 18 Mar 2016

Can you provide a link to where you are downloading Eraser from? I'll see what it does when I try it.

Edit: The one I found is here: Eraser Erase Files from Hard Drives

Ztruker · 18 Mar 2016

Tried installing the one at the link I posted and Malwarebytes Anti-Malware didn't like it and deleted it.

Trouble installing "Eraser"-eraser-mbam-not-like.jpg

So I'll pass on installing it for now.

chipwood · 19 Mar 2016

That's the one! There is also a Link in Source Forge to another link for
a non-runtime installation. Whatever that is!

Ztruker · 19 Mar 2016

~~What happens when you try to use Eraser? What error or symptom do you see?~~

Never mind, you already said what the problem was, sorry.

Try right clicking on the installer, Eraser 6.2.0.2970.exe, and select Run as Administrator.

I just installed it and got an error message saying .NET xx.xx.xx would not install as it was already installed. Clicked OK and the install of Eraser continued without any other error.

chipwood · 19 Mar 2016

Tried run as admin, but got same as before with no ".NET xx.xx.xx would not install as it was already installed. ".

Edwin · 19 Mar 2016

chipwood said:

Tried run as admin, but got same as before with no ".NET xx.xx.xx would not install as it was already installed. ".

Click 'Close' on the .NET... window and continue with the installation.

chipwood · 19 Mar 2016

Can't! There's no close option, only cancel which is greyed out. I also tried Task Manager to kill NF, but that kills total installation.

Ztruker · 20 Mar 2016

Are you current on updates? The version of .NET Eraser wants should already be installed and you should get a message to that effect with a Close button. You should be at version 1511 Build 10586.165 (run winver from Run box to check).

chipwood · 21 Mar 2016

Seems not; winver shows I'm at .164! I thought Windows 10 updated automatically!