1.    09 Mar 2016 #1
    Join Date : Mar 2016
    Vancouver
    Posts : 5
    Windows 10

    Excel's Avatar and pin to taskbar


    I've had Windows 10 on my Surface Pro 3 for a little over a year. In the last 24 hours, I can no longer pin excel to the taskbar and the avatar that shows on the task bar when I open it from the app list is solid gray, i.e., not the little "e" on a green background as it should be. Previously, I could pin to the task bar and excel's avatar showed properly. This is also the only program on which this is happening. What could be the cause?
      My ComputerSystem Spec
  2.    10 Mar 2016 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,114
    Windows 10 Pro

    Hi Brian, welcome to the Ten Forums.

    First thing to do is to try Office Repair. Right click / press and hold the Start button, select Programs and Features:

    Click image for larger version. 

Name:	2016_03_10_07_37_311.png 
Views:	30 
Size:	21.6 KB 
ID:	68583

    Select your Microsoft Office version from the the list, select Change, select Quick Repair, select Repair:

    Click image for larger version. 

Name:	2016_03_10_07_38_342.png 
Views:	5 
Size:	138.1 KB 
ID:	68584


    Kari
      My ComputerSystem Spec
  3.    10 Mar 2016 #3
    Join Date : Mar 2016
    Vancouver
    Posts : 5
    Windows 10
    Thread Starter

    Tried it....but.....


    Quote Originally Posted by Kari View Post
    Hi Brian, welcome to the Ten Forums.

    First thing to do is to try Office Repair. Right click / press and hold the Start button, select Programs and Features:

    Click image for larger version. 

Name:	2016_03_10_07_37_311.png 
Views:	30 
Size:	21.6 KB 
ID:	68583

    Select your Microsoft Office version from the the list, select Change, select Quick Repair, select Repair:

    Click image for larger version. 

Name:	2016_03_10_07_38_342.png 
Views:	5 
Size:	138.1 KB 
ID:	68584


    Kari
    Hey Kari! Thank-you for the very prompt assist! I tried your suggestion just now and didn't see a change. Still messed up....

    Brian
      My ComputerSystem Spec
  4.    10 Mar 2016 #4
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,114
    Windows 10 Pro

    Next step is to do the same, this time selecting the Online Repair option. Notice that it will take considerable longer than Quick Repair.
      My ComputerSystem Spec
  5.    10 Mar 2016 #5
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Didn't even knew there was Online Repair.
    Thanks .
      My ComputerSystem Spec
  6.    10 Mar 2016 #6
    Join Date : Mar 2016
    Vancouver
    Posts : 5
    Windows 10
    Thread Starter

    ...well....


    Quote Originally Posted by Kari View Post
    Next step is to do the same, this time selecting the Online Repair option. Notice that it will take considerable longer than Quick Repair.
    Thanks again, Kari for your quick response. I've just completed that process and if didn't work. Thought I might need to restart for it take effect....no dice. (I'm starting to think it's Skynet and the computer is thinking for itself.....)
      My ComputerSystem Spec
  7.    10 Mar 2016 #7
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,114
    Windows 10 Pro

    This is a long shot but you could try rebuilding Windows icon cache as told in this tutorial: Icon Cache - Rebuild in Windows 10 - Windows 10 Forums
      My ComputerSystem Spec
  8.    10 Mar 2016 #8
    Join Date : Mar 2016
    Vancouver
    Posts : 5
    Windows 10
    Thread Starter

    missed again


    Quote Originally Posted by brianyaw View Post
    Thanks again, Kari for your quick response. I've just completed that process and if didn't work. Thought I might need to restart for it take effect....no dice. (I'm starting to think it's Skynet and the computer is thinking for itself.....)
    I tried Option 1 & Option 2 neither worked....weird. Excel is the only one that doesn't display properly. Makes me think that the latest release doesn't have the right icon for excel embedded in the icon cache.
      My ComputerSystem Spec
  9.    19 Mar 2016 #9
    Join Date : Mar 2016
    Vancouver
    Posts : 5
    Windows 10
    Thread Starter

    I figured it out!!!


    Quote Originally Posted by brianyaw View Post
    I tried Option 1 & Option 2 neither worked....weird. Excel is the only one that doesn't display properly. Makes me think that the latest release doesn't have the right icon for excel embedded in the icon cache.
    Hello Kari, First, thank-you so much for both your efforts and your prompt answer to everyone of my attempts to contact you! I contacted you last week to figure why I couldn't pin excel to the task bar and the icon was blank & grayed-out. You'll never believe how I figured it out....completely accidentally. I was trying to open Word that had become unpinned from the task bar. So, I right clicked on the desktop shortcut and one of the choices was, "Go to the file location". So, I hit that just to see where it was and reasoning that Excel should be there as well. Excel's desktop shortcut file was NOT there. That didn't make sense. So, I right clicked on the desktop shortcut for Excel and clicked on its "Go to file location". It was in some odd file location; it had made up its mind and walked there without help from me! So, I deleted that one and re-created the Excel shortcut where the Word shortcut was...voila, problem solved. I could immediately pin it to the task bar and the icon\avatar had the characteristic X on a green background. Thanks again!
      My ComputerSystem Spec
  10.    19 Mar 2016 #10
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,114
    Windows 10 Pro

    LOL that was something I should have thought! Good to know you got it solved.
      My ComputerSystem Spec

 


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