Windows 10: Windows Photo Viewer shows images too dark after monitor calibration! Solved

  1.    04 Mar 2016 #1

    Windows Photo Viewer shows images too dark after monitor calibration!


    The Windows Photo Viewer was perfect for me in Windows 7 so I got it working on Windows 10, too. The new Photos software that came with Windows 10 is useless to me because it doesn't zoom, at lease I can't figure out how as of yet. I just want to keep things simple with the Windows Photo Viewer.

    All was OK until I calibrated my monitors & at about the same time there was a Windows update. After calibration the monitors looked much better. But when I opened the Windows Photo Viewer I noticed all photos looked extremely dark. All other photo viewing software shows the same photos normal. I just assumed it was the Windows update that caused this but it wasn't that.

    Today I have figured it out that the problem is Windows Photo Viewer software is somehow clashing with my monitor color profile. If I remove the .icc profile, the photos look normal using Windows Photo Viewer. Once the monitor profile is returned, they go back to too dark. As I said, other photo viewing software is not affected by this profile, just Windows Photo Viewer.

    I don't have a clue how to fix this other than returning to the default profile which would wreck my Photoshop business. It just seem odd that the color profile only effects the Windows Photo Viewer this way & not other programs.

    Any ideas how to fix this?
      My ComputerSystem Spec


  2. Posts : 4,765
    windows 10 Home threshold2
       04 Mar 2016 #2

    I don't exactly know what do you require of Photo Viewer besides the Zoom feature.

    Would you care to have a look at Picpick which is duped as "poor-man's SnagIt" ?
    I use it for more than 3 years. All my screenshots are done with Picpick.
    http://ngwin.com/picpick/download

    Select the Free Download first.
    If you really like it, you can buy the paid version later.

    Click image for larger version. 

Name:	Picpick screenshot.JPG 
Views:	4 
Size:	87.4 KB 
ID:	67664
      My ComputerSystem Spec

  3.    05 Mar 2016 #3

    davidhk said: View Post
    I don't exactly know what do you require of Photo Viewer besides the Zoom feature.

    Would you care to have a look at Picpick which is duped as "poor-man's SnagIt" ?
    I use it for more than 3 years. All my screenshots are done with Picpick.
    http://ngwin.com/picpick/download

    Select the Free Download first.
    If you really like it, you can buy the paid version later.

    Click image for larger version. 

Name:	Picpick screenshot.JPG 
Views:	4 
Size:	87.4 KB 
ID:	67664
    Zoom feature is exactly why I require Windows Photo Viewer. As I said in my post, I use Photoshop in my business. Windows Photo Viewer's zoom feature provides a simple closeup to reveal jpeg artifacts, etc. True, this can be done in Photoshop, but I prefer a lower quality viewer that is more likely to reveal these artifacts. If it passes the Windows Photo Viewer test I know were good.
      My ComputerSystem Spec


  4. Posts : 4,765
    windows 10 Home threshold2
       05 Mar 2016 #4

    I understand what you said in your 1st post.
    In case you did not notice........................
    My picpick screenshot shows the Zoom In or Out feature.
    That is why I suggested it to you.

    My point is........ see if picpick's zoom feature will work ok even after change of monitor calibration.
      My ComputerSystem Spec


  5. Posts : 4,765
    windows 10 Home threshold2
       05 Mar 2016 #5

    Should you decide to give Picpick a try, please post back your verdict.
      My ComputerSystem Spec

  6.    05 Mar 2016 #6

    davidhk said: View Post
    I understand what you said in your 1st post.
    In case you did not notice........................
    My picpick screenshot shows the Zoom In or Out feature.
    That is why I suggested it to you.

    My point is........ see if picpick's zoom feature will work ok even after change of monitor calibration.
    davidhk said: View Post
    Should you decide to give Picpick a try, please post back your verdict.
    First, I do appreciate you offering to help, OK? And, I did notice. What I noticed in you post was "I don't exactly know what do you require of Photo Viewer besides the Zoom feature." So, I explained.

    The whole point of my post was curiosity of why Windows Photo Viewer doesn't adapt to color profiles as it should & if I missed a setting of some sort to correct it. Windows Photo Viewer worked perfectly in Win 7 using the same color calibration software. In Win 10 every other program works perfectly except for Windows Photo Viewer. Perhaps MS is no longer supporting Windows Photo Viewer.

    I did try PicPick but also a program from the Windows Store called 123 Photo Viewer which I preferred over PicPick.
      My ComputerSystem Spec

  7.    06 Mar 2016 #7

    I have an answer & it deals with my calibration software, X-Rite!

    Between calibrating while on Windows 7 & now on Windows 10, X-Rite upgraded their software. The older version offered ICC Color Profile v2 only while the newer version offers ICC Color Profile v4 as the default & ICC Color Profile v2 as an option. Window Photo Viewer apparently is obsolete & Microsoft has not upgraded the software to adapt to ICC Color Profile v4 standards & apparently never will.

    To check this theory, I recalibrated my monitor to ICC Color Profile v2. Sure enough Window Photo Viewer works as it should now.

    Will I keep my monitors calibrate to ICC Color Profile v2? No. My work is with software that has changed to the new international standard of ICC Color Profile v4 so I will stay with that. 123 Photo Viewer fits my needs plus there's plenty of other programs as well that wont require going backwards to old standards.

    Last edited by GARoss; 06 Mar 2016 at 13:46.
      My ComputerSystem Spec

  8.    09 Sep 2016 #8

    Thank you GARoss!


    That worked for me, too! Thank you, GARoss, that's been irritating me for a while. 123 Photo Viewer did the trick!

    GARoss said: View Post
    I have an answer & it deals with my calibration software, X-Rite!

    Between calibrating while on Windows 7 & now on Windows 10, X-Rite upgraded their software. The older version offered ICC Color Profile v2 only while the newer version offers ICC Color Profile v4 as the default & ICC Color Profile v2 as an option. Window Photo Viewer apparently is obsolete & Microsoft has not upgraded the software to adapt to ICC Color Profile v4 standards & apparently never will.

    To check this theory, I recalibrated my monitor to ICC Color Profile v2. Sure enough Window Photo Viewer works as it should now.

    Will I keep my monitors calibrate to ICC Color Profile v2? No. My work is with software that has changed to the new international standard of ICC Color Profile v4 so I will stay with that. 123 Photo Viewer fits my needs plus there's plenty of other programs as well that wont require going backwards to old standards.

      My ComputerSystem Spec


  9. Posts : 1,527
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       09 Sep 2016 #9

    GARoss said: View Post
    The Windows Photo Viewer was perfect for me in Windows 7 so I got it working on Windows 10, too. The new Photos software that came with Windows 10 is useless to me because it doesn't zoom, at lease I can't figure out how as of yet. I just want to keep things simple with the Windows Photo Viewer.

    All was OK until I calibrated my monitors & at about the same time there was a Windows update. After calibration the monitors looked much better. But when I opened the Windows Photo Viewer I noticed all photos looked extremely dark. All other photo viewing software shows the same photos normal. I just assumed it was the Windows update that caused this but it wasn't that.

    Today I have figured it out that the problem is Windows Photo Viewer software is somehow clashing with my monitor color profile. If I remove the .icc profile, the photos look normal using Windows Photo Viewer. Once the monitor profile is returned, they go back to too dark. As I said, other photo viewing software is not affected by this profile, just Windows Photo Viewer.

    I don't have a clue how to fix this other than returning to the default profile which would wreck my Photoshop business. It just seem odd that the color profile only effects the Windows Photo Viewer this way & not other programs.

    Any ideas how to fix this?
    The Photos app is actually quite good. It does have a zoom function - use the +/- buttons on the lower rhs of the screen. Photo Viewer has some limitations e.g. it can't display my Panasonic RAW images. I have various image viewing programs and find the Photo App quick and simple. I have my own monitor calibration and have no display issues with either program.
      My ComputerSystem Spec


 

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