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  1.    24 Feb 2016 #1
    Join Date : Nov 2015
    Posts : 258
    Windows 10 Pro

    Weird Cortana Issue


    Hi guys. I'm on latest build of Windows 10 and seem to be having a slight issue with Cortana. Unsure what to do as i know the re-register apps line does not work now.

    Basically, normally when i click on Cortana it brings up News headlines etc. Now when i do it brings up Apps, Settings, Files and Web and Search through these things. I've clicked on Settings but can't see anything where it has changed. Every other app works fine its just Cortana Live tile showing the static Circle.

    Any ideas? Many thanks
      My ComputerSystem Spec
  2.    24 Feb 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,106
    Win 10 Pro (1703)

    Hi, do you mean it displays the Notebook? Could you post screenshots of what you see if you
    a. Click on the live tile
    b. Press Windows key + S

    and
    c. Your start menu

    Do you have any useful System Restore points?
    (Note, system restore is turned off by default in Win 10 thanks to MS but can be enabled of course).

    Thanks
      My ComputerSystem Spec
  3.    24 Feb 2016 #3
    Join Date : Nov 2015
    Posts : 258
    Windows 10 Pro
    Thread Starter

    Please see screenie attached. Click image for larger version. 

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      My ComputerSystem Spec
  4.    24 Feb 2016 #4
    Join Date : Nov 2015
    Posts : 4,878
    windows 10 Home threshold2

    Quote Originally Posted by AntJac View Post
    Please see screenie attached. Click image for larger version. 

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    Your search bar shows "Search the web and windows".
    Your Cortana needs to be enabled.

    If Cortana is enabled, the search bar should say " Ask me anything".

    Click image for larger version. 

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      My ComputerSystem Spec
  5.    24 Feb 2016 #5
    Join Date : Nov 2015
    Posts : 258
    Windows 10 Pro
    Thread Starter

    Apologies but how can I enable Cortana?

    Normally it shows News headlines though even when it's not on? I don't have a mic or anything on my PC
      My ComputerSystem Spec
  6.    24 Feb 2016 #6
    Join Date : Nov 2015
    Posts : 4,878
    windows 10 Home threshold2

    Quote Originally Posted by AntJac View Post
    Apologies but how can I enable Cortana?

    Normally it shows News headlines though even when it's not on? I don't have a mic or anything on my PC
    On the left side, click the Gear icon which is under the Home icon > you are on Settings > select what you want to be turned On ........................

    Click image for larger version. 

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      My ComputerSystem Spec
  7.    24 Feb 2016 #7
    Join Date : Nov 2015
    Posts : 258
    Windows 10 Pro
    Thread Starter

    Many thanks. Everything is on except for the top switch and when i click that on i get the following message.

    When i click on that it takes me to the Speech menu in SettingsClick image for larger version. 

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    Unsure where to go from there as everything seems in order. I have done a sfc and DISM run which came back fine.
      My ComputerSystem Spec
  8.    24 Feb 2016 #8
    Join Date : Nov 2015
    Posts : 4,878
    windows 10 Home threshold2

    Have you clicked "Use Cortana" ?
      My ComputerSystem Spec
  9.    24 Feb 2016 #9
    Join Date : Nov 2015
    Posts : 258
    Windows 10 Pro
    Thread Starter

    Yeah it sends me to a message in same box saying "Before I can help you you need to change Mr to a language I can speak" them there's two options settings and close

    Settings sends me to Speech options in settings and only language i can choose is United States (even though I am in UK)

    I've tried amending region and the from US to UK and vice versa but still no joy. It's so strange as its the only app with an issue
      My ComputerSystem Spec
  10.    24 Feb 2016 #10
    Join Date : Nov 2015
    Posts : 4,878
    windows 10 Home threshold2

    Quote Originally Posted by AntJac View Post
    Yeah it sends me to a message in same box saying "Before I can help you you need to change Mr to a language I can speak" them there's two options settings and close

    Settings sends me to Speech options in settings and only language i can choose is United States (even though I am in UK)

    I've tried amending region and the from US to UK and vice versa but still no joy. It's so strange as its the only app with an issue
    My suggestion is this..............................
    Settings > Time & Language > Region & Language > Country or Region > type United States.
    Language section.................
    If you already have English (united States) installed, click it and click Set as Default.
    IF you don't have it, click Add a language and select English > select English (United State) > then set it as default.

    P.S. I'm in Canada, and I did the same settings in order to get Cortana to work.
    If I select Canada as my Country or Region, and English (Canada), Cortana will not work.
      My ComputerSystem Spec

 
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