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#1
Windows 10 applications crashing intermittently when accessing files.
Hi,
I got a new laptop in December 2015 that came with Windows 10. It is currently running version 1511 10586.104. I have updated the BIOS and graphics driver, all are current from the mfg. I have had an ongoing problem with applications crashing when they access the file system. When uploading images to my website using Chrome, when uploading images to Facebook, when importing or opening files in CorelPhotoPaint x7. The problem does not happen every time. I can upload 10 or more images before it happens. When it does, the application crashes when I click to select the file to open.
MSI GT72S 6QE Dominator Pro G
32g ram
GTX980M G-Sync
I am not a gamer, I got the machine for CAD work. I do not overclock and have installed very few programs.
CorelDRAW Graphics Suite
SolidWorks 2013
Chrome
Cut2D
OpenOffice
Description
Faulting Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 48.0.2564.109
Application Timestamp: 56b94e2f
Fault Module Name: SHELL32.dll
Fault Module Version: 10.0.10586.103
Fault Module Timestamp: 56a84f03
Exception Code: c0000005
Exception Offset: 0022acc1
OS Version: 10.0.10586.2.0.0.768.101
Locale ID: 1033
Additional Information 1: bdcb
Additional Information 2: bdcb33e65a9843796b7ec31cc25bda3b
Additional Information 3: 5d92
Additional Information 4: 5d920bb21fab29e05a2da7b29a2acf50
Extra information about the problem
Bucket ID: 4491df9f5b1f98a64d2b76810b8fb997 (107949126840)
Last edited by Fungi; 21 Feb 2016 at 19:58. Reason: added info to the error code