Windows 10: " Hey, Cortana" used to work at 1st, then stopped?
Insider Fast Track Office
Have you turned on or off your location in your user account as that needs to be on as well for Cortana to be able to work.
Go to settings location and you will find questions and answers
Cortana one right at the bottom
Yup location is on, but there's no cortana setting or Q n A section. Cortana options don't appear in any of the settings
Insider Fast Track Office
Sorry I have run out of idea
I appreciate the help from everyone, it seems to me the problem is bugs in Cortana's code/settings that Microsoft need to address, even if it doesn't affect everyone it sucks for those unlucky enough to be affected, and there are a lot of people reporting different Cortana problems in forums.
Depends how much do you want it to work. There are people actually want to "remove" Cortana.
If you want it bad enough, you might consider one of the followings. No guarantees any one of them will fix anything. Just suggestions :
1. Do a Repair Install
Repair Install Windows 10 with an In-place Upgrade
That method allows you to keep your files, settings and apps.
No product key required.
Activation is automatic.
2. Do a Reset option.
This method only allows you to keep your files.
Settings > Update & Security > Recovery > under Reset this PC, click the Get Started button.
3. Clean Install. Start everything fresh:
It is annoying the way Cortana and W10 in general try to steal as much data as possible with all that telemetry. I think I will eventually do a clean install of W10, but if I did that now I'd be worried that the problem would start again, seeing as Cortana worked perfectly for me originally. The only way to truly solve the problem is loads of Microsoft updates until it works for everyone! Thanks again all
I know this thread is a little old, but I ran into this issue recently. Saying "Hey Cortana" had been working for me fine for some time. And sort-of just stopped. I could say "Hey Cortana" and she would immediately respond with "Sorry about that I didn't hear anything". Clicking on the mic icon results in the same response. Re-configuring the mic has no effect, nor changing mics. Rebooting the PC, allows the function to work a few times then it stops. Reading though this forum, on page 2, someone suggested using the "Learn how I say Hey Cortana" on the Cortana Setting page, just below the switch to turn on that function. Clicking this resulted in a response of "Sure just as soon as you sign in..."
apparently my windows account keeps signing itself out after some time and this will not allow Cortana to hear what you are saying (same result as if you lose your network connection).
When checking the eventviewer->Windows Log->System and filtering 6006, the last entry was over 10 days ago.
Anyone out there having a clue why?
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I am plagued with an error in the Reliability History report...
"Bluetooth Device Monitor, Stopped working"
Path...C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
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My win 10 computer has just started giving me the above error code.
I can log in using mouse & keyboard, but when I get to the start screen I get the above error code 0XC000021a.
I have tried several times to do a fix, like shutting off the...