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  1.    07 Feb 2016 #1
    Join Date : Sep 2015
    Posts : 27
    windows 10 64 bit

    Excel Icon on taskbar does not open file, only program


    I've been running Windows 10 since last August, after upgrading from Win 8.1 on my Asus laptop.
    I use the taskbar (launchbar?) to start my favourite programs, such as Excel, and some 8-10 files
    are stacked on the icon so I can right-click the icon and select/open my desired file.

    That was until approximately 10 days ago, when clicking on a file name only opened Excel, and I have to
    do a file/open within Excel to get the file I want open. Other programs that are also on the bar e.g. my PDF program, still opens the file name I click on.

    Any suggestions?

    Wayne
      My ComputerSystem Spec
  2.    07 Feb 2016 #2
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    Quote Originally Posted by keesadad View Post
    I've been running Windows 10 since last August, after upgrading from Win 8.1 on my Asus laptop.
    I use the taskbar (launchbar?) to start my favourite programs, such as Excel, and some 8-10 files
    are stacked on the icon so I can right-click the icon and select/open my desired file.

    That was until approximately 10 days ago, when clicking on a file name only opened Excel, and I have to
    do a file/open within Excel to get the file I want open. Other programs that are also on the bar e.g. my PDF program, still opens the file name I click on.

    Any suggestions?

    Wayne
    Hi Wayne,
    You haven't moved or renamed these Excel files, have you?
    Does the same problem also happen with Word?
    You could try repairing your office installation.
    Right-click on the Start Button and select Control Panel>Programs and Features; wait for the list of installed programs to populate, then highlight Microsoft Office; click CHANGE up above the window, then REPAIR. You may have 2 repair options; if so, try the local one first and see if that does the trick.

    Hope that helps.
      My ComputerSystem Spec
  3.    07 Feb 2016 #3
    Join Date : Sep 2015
    Posts : 27
    windows 10 64 bit
    Thread Starter

    Thanks for reading...
    1- no haven't renamed any excel files or moved them, I'd get a msg that the file couldn't be found, all that I get is "silence",
    that is excel opens but the file doesn't- I then within excel do an alt-F, get a list of recent files, and double click the file I want
    and it then opens, no problem.
    2- I don't have Word on the launch bar, since I use it seldom- I do have my PDF reader on the bar, and the individual files
    all open just fine.
    3- I had used that repair idea on another program a while ago, so tried that, but that changed nothing.
    Thanks, appreciate your help
    Wayne
      My ComputerSystem Spec
  4.    07 Feb 2016 #4
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    That's odd. Have you tried unpinning Excel, rebooting and then re-pinning it back to the taskbar?

    Here's something you could try:
    Open Ccleaner, in the Cleaner window that opens, in the Windows Tab, uncheck everything except Taskbar Jump Lists. Then go to the second tab Applications, and unselect everything. Then click Analyse, then Run Cleaner.

    See if that doesn't help. Of course, you'll have to open all your most-used Excel files once more, to repopulate the MRU list.
    Attached Thumbnails Attached Thumbnails ccleaner-clean-MRUs.PNG  
      My ComputerSystem Spec
  5.    08 Feb 2016 #5
    Join Date : Sep 2015
    Posts : 27
    windows 10 64 bit
    Thread Starter

    thanks. that reminded me to update ccleaner too! as you said, I'd have to re-populate my excel files
    on the re-installed taskbar icon, however that's the only result. what is strange is that after linking excel back to the taskbar,
    the same files that were associated with that icon are back, even without running any of them. is that normal?

    I had suspected maybe a recent win10 update, which seemed to coincided with some strange messages, like my "video drivers stopped responding"- it causes a pause in spreadsheet function, then continues processing.
    Wayne
      My ComputerSystem Spec
  6.    08 Feb 2016 #6
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    Quote Originally Posted by keesadad View Post
    thanks. that reminded me to update ccleaner too! as you said, I'd have to re-populate my excel files
    on the re-installed taskbar icon, however that's the only result. what is strange is that after linking excel back to the taskbar,
    the same files that were associated with that icon are back, even without running any of them. is that normal?
    Well, I thought that those all fell under the "jump lists" category, but perhaps you could try going to the Applications tab and selecting the box for Office, and clearing out things that way.

    So, you ran Ccleaner, re-pinned Excel to the taskbar, right-clicked the Excel icon, selected a file, and it still only opened up Excel and not that particular file? Try again - unpin, run Ccleaner with the Office box selected under Applications, reboot, re-pin Excel, and see if any jump list shows when right-clicking.

    Quote Originally Posted by keesadad View Post
    I had suspected maybe a recent win10 update, which seemed to coincided with some strange messages, like my "video drivers stopped responding"- it causes a pause in spreadsheet function, then continues processing.
    Wayne
    Very strange. What version Office are you using? Can you reproduce the same problem with Word? I know you don't use that much, but it would be interesting to know if it's an "Office" thing, or an "Excel" thing.
      My ComputerSystem Spec
  7.    08 Feb 2016 #7
    Join Date : Sep 2015
    Posts : 27
    windows 10 64 bit
    Thread Starter

    oh woe is me (lol). so per your last note:
    1- I unpinned Excel, ran ccleaner, it analyzed and found no data to clean, zero.
    I re-pinned Excel and it still came up with a list of 7 files pinned, so I unpinned them again, then also removed all other file links and unpinned Excel. Then I re-ran ccleaner again and it listed 3 files, 1.4 kb but it "cleaned" 2kb (maybe MSoft can't count). The file links- what u called jumplists are all gone but then reran Excel again and it gave me a blank screen, but with the name of a corrupted file (this occurred yesterday only, and I didn't mention it because the problem you have been working on occurred 10 days ago. I have posted the corrupt file issue in a MS community blog yesterday, if of interest, I can give details.)
    I closed this Excel window, and double clicked an Excel file that I know is good; I got an error message "There was a problem sending the command to the program". But, I re-selected the same file, right-clicked and selected "Open" and the file opens fine and can be used. All my other excel files can be opened this way.

    2- I pinned Word to the taskbar, opened a file through browsing, and there was no problem. I then checked Word on the taskbar, saw the same file I just opened in the jumplist, clicked on that and it opened the file no problem. So it seems to be only and Excel issue.
    3- I am using Office 2013 which I purchased last summer, at the same time as my Asus laptop.

    Wayne
      My ComputerSystem Spec
  8.    08 Feb 2016 #8
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    And you've done the "repair" to Office - both local and online repair options?
    Yes, I would be interested in the link to the MS community post.
    Based on what you've given me here, I don't think it's related to W10, but I could be mistaken. I'll be curious to see what comes up in the other thread.
      My ComputerSystem Spec
  9.    08 Feb 2016 #9
    Join Date : Sep 2015
    Posts : 27
    windows 10 64 bit
    Thread Starter

    I did the repair to Office" using 1-Control panel/right clicking on Office 2013 and selecting "repair", which ran for a minute or two
    and gave a completed message, and 2-using ccleaner as directed today.
    I will try to find the MS community posting and will send you a link.
    Thanks, Wayne
      My ComputerSystem Spec
  10.    08 Feb 2016 #10
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    Quote Originally Posted by keesadad View Post
    I did the repair to Office" using 1-Control panel/right clicking on Office 2013 and selecting "repair", which ran for a minute or two
    and gave a completed message, and 2-using ccleaner as directed today.
    I will try to find the MS community posting and will send you a link.
    Thanks, Wayne
    I think there are two repair options - one is a local repair and one is an online repair, which is almost like a full reinstall, and needs to be reactivated when it's completed. You highlight Office in Programs and Features>Installed Programs, then click on CHANGE above the box, and you get the repair, then 2 repair options. Probably won't make any difference, but may be worth a shot.
      My ComputerSystem Spec

 
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