Windows 10: Outlook 2010 problem with Win 10 upgrade

  1.    07 Feb 2016 #1

    Outlook 2010 problem with Win 10 upgrade


    I have just upgraded to Windows 10 and I've hit a problem with Outlook in Office 2010. The installation of Office 2010 carried over from Win 7, and Outlook is working, but it keeps on trying to install "ProPlusWW.msi" which it says it cannot find and asks me to locate it. I have no idea what this is; it doesn't exist on any installation media I have. Since Outlook seems to be working without it, how can I stop Outlook trying to load it?
      My ComputerSystem Spec


  2. Posts : 11,234
    W10Prox64
       07 Feb 2016 #2

    walterono said: View Post
    I have just upgraded to Windows 10 and I've hit a problem with Outlook in Office 2010. The installation of Office 2010 carried over from Win 7, and Outlook is working, but it keeps on trying to install "ProPlusWW.msi" which it says it cannot find and asks me to locate it. I have no idea what this is; it doesn't exist on any installation media I have. Since Outlook seems to be working without it, how can I stop Outlook trying to load it?
    Hi walterono and welcome to Tenforums.

    You could try repairing your installation of Office.
    Right-click on the Start Button and select Control Panel; select Programs and Features; wait for the list of installed programs to populate; highlight your Microsoft Office installation and click CHANGE above the box, then Repair.
    Update, repair, or uninstall Office 2010 Click-to-Run products - Office Support
    The instructions above for W7 are basically the same. Hope that helps!
      My ComputerSystem Spec

  3.    08 Feb 2016 #3

    I guess I had a bad experience with the inplace upgrade. Not only did I have the above problem with Office 2010, but I couldn't get the indexing function to start and so was unable to use the backup features of Win 10, and my cursor kept appearing behind the start menu. So I've reverted to Windows 7. I'll give Win 10 a little more time to develop and then go for a clean install, I think. Didn't like the way settings were split between 'settings' and the Control Panel.
      My ComputerSystem Spec


  4. Posts : 11,234
    W10Prox64
       08 Feb 2016 #4

    walterono said: View Post
    I guess I had a bad experience with the inplace upgrade. Not only did I have the above problem with Office 2010, but I couldn't get the indexing function to start and so was unable to use the backup features of Win 10, and my cursor kept appearing behind the start menu. So I've reverted to Windows 7. I'll give Win 10 a little more time to develop and then go for a clean install, I think. Didn't like the way settings were split between 'settings' and the Control Panel.
    Yeah, I have seen some problems with W7>W10 upgrades - all of which have been resolved with a clean install. Control Panel is going away; that's why you see the "split" right now. Give it a try in a few months with a clean install.
      My ComputerSystem Spec

  5.    08 Feb 2016 #5

    Thanks for the advice!
      My ComputerSystem Spec


  6. Posts : 11,234
    W10Prox64
       08 Feb 2016 #6

    walterono said: View Post
    Thanks for the advice!
    Cheers!
      My ComputerSystem Spec


 

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