Mysterious 2502 2503 errors when trying to install updates to programs

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  1. Posts : 9
    Windows 10
    Thread Starter
       #11

    Okay. My ISP still giving me fits and starts. My internet was out for most of yesterday. Today it is not very good but I have it. Sorry to rant but Verizon DSL is crap. I need to get cable.

    Both of your references point to articles about unreg / rereg of the msiexec. Did you mean to do that?

    Anyway. I copied down your references. My machine is 64-bit HP Envy and windows is 64 bit does that make a difference?

    Thank you so much for your help. It is really appreciated.
      My Computer


  2. Posts : 151
    Windows 10
       #12

    TechnoBill said:
    Okay. My ISP still giving me fits and starts. My internet was out for most of yesterday. Today it is not very good but I have it. Sorry to rant but Verizon DSL is crap. I need to get cable.
    Oh! Sorry to hear that.

    TechnoBill said:
    Both of your references point to articles about unreg / rereg of the msiexec. Did you mean to do that?
    Yes, first do the unregister, then the re-register. It is just to reset the Windows Installer.

    TechnoBill said:
    Anyway. I copied down your references. My machine is 64-bit HP Envy and windows is 64 bit does that make a difference?

    Thank you so much for your help. It is really appreciated.
    Hehe... That's not exactly what I meant. Maybe I've been using an incorrect words (English is not my first language), I was expressing the confusion of what have happened to your Windows 10 and why it not let you pass the installations whereas all of those workaround plus fixes should able to cross the permission boundaries.

    You've mentioned earlier about the beginning of this issue, do you remember the date? I've read somewhere (can't find the url... ughh!), this issue arise after installing an update (KB3xxxxxx... sorry, can't give the exact). Please check it, try to uninstall the update.
      My Computer


  3. Posts : 9
    Windows 10
    Thread Starter
       #13

    Working the problem.


    I went in and saw -

    1/12/2016 KB3124266 Security Update This was the closest one to my suspected trouble point.
    1/6/2016 KB3087040 Update
    1/6/2016 KB3133431 Update

    Any one of these could have been it??? Since I rarely use the printer, the problem could have started as early as one of those 1/6 updates and I never would have known. Where should I start uninstalling? With the 1/12 update?

    Won't windows then try to re-install what I uninstall?
      My Computer


  4. Posts : 151
    Windows 10
       #14

    Try that KB3124266, it is the Cumulative Update.

    Other two was for Adobe Flash Player.

    Yes but if you succeed on finding the culprit, you'll feel relief and hope for the next update to straight it up.
      My Computer


  5. Posts : 9
    Windows 10
    Thread Starter
       #15

    Ok. Uninstalled that. Rebooted. No luck. Still get 2502 then 2503 those fatal error installer.
      My Computer


  6. Posts : 151
    Windows 10
       #16

    TechnoBill said:
    Ok. Uninstalled that. Rebooted. No luck. Still get 2502 then 2503 those fatal error installer.
    I don't want to let you down, but... I ran out of tips.
      My Computer


  7. Posts : 9
    Windows 10
    Thread Starter
       #17

    This may be a bit brute force, but I am thinking about letting windows 10 reinstall itself. I won't do that unless I have to, but it happened by itself on one of my other PCs. That one is running fine.

    Thank you Private. I really appreciate your help.

    One suggestion made to me was to run SFC system file checker and see if it can find anything wrong. What do you think of that approach?
      My Computer


  8. Posts : 151
    Windows 10
       #18

    TechnoBill said:
    This may be a bit brute force, but I am thinking about letting windows 10 reinstall itself. I won't do that unless I have to, but it happened by itself on one of my other PCs. That one is running fine.

    Thank you Private. I really appreciate your help.

    One suggestion made to me was to run SFC system file checker and see if it can find anything wrong. What do you think of that approach?
    Yes, go for it.

    SFC Command - Run in Windows 10
      My Computer


  9. Posts : 9
    Windows 10
    Thread Starter
       #19

    SFC did nothing to help me. Instead, it gave me a message that a repair package was ready. So I rebooted. I reran SFC a couple times with no good results. At that point, I gave up.

    Today I completely reinstalled Windows 10.

    That was just before the boneheads from Verizon totally nuked my internet. I wanted to kill somebody! It didn't stop all day. They screwed up my in-house wiring. I had to tell them how to fix it (I am an electrical engineer). I have had a reaaaalllyy bad day with them. If they can't fix it, I will replace their crap DSL with Cable. Pardon my rant. I am still so mad that I could spit.

    Maybe tomorrow, when I calm down, I will get back to my issue which should now be gone.

    In my opinion, despite all the help I got, this issue was not fixable. I haven't marked this thread as 'fixed' because of that. Having to totally reinstall windows was an act of desperation and frustration.
      My Computer


  10. Posts : 1
    Windows 10 Pro
       #20

    TechnoBill said:
    This problem appears to be related to permissions but from here I am lost. Any help would be greatly appreciated.
    I registered just to tell you, and everybody else, that I found the solution to the MSI installation error 2503/2502 problem. At least for Windows 10 pro. Go to the link below. You have to go into the registry and add some things so that MSI installation files are given the "Install as administrator" option when you right-click on the file. Worked like a charm for me.

    http://www.howtogeek.com/178826/how-...istrator-mode/
      My Computer


 

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