Windows 10: Windows 10: Cortana setup will not allow me to select Location
Windows 10: Cortana setup will not allow me to select Location
Loaded a free copy of Windows 10 a few days ago onto my old Dell insprion 1720 running Win7. All ok apart from setting up Cortana. Will not allow her to select my location. I am UK running English(UK) and UK Keyboard. When clicking on Cortana button only shows Search, Home, Settings and Feedback on Start side bar...
No Notebook icon...
Hi, is the Location tile on the Action Centre (Windows key + A) flyout active- sort of 'lit up'- if not, what happens if you click it?
Is the geolocation service running?
(Windows key + R, type services.msc in the box)
If you still have problems with Location, please see Fix 3 here:
Fix: Cortana Is Not Working In Windows 10
Did you do an upgrade, or a clean install?
Cortana - notebook icon missing - Microsoft Community
Note that in changing the language from US to UK English, several things need to line up for Cortana to be happy. See Fix 4:
Fix: Cortana Is Not Working In Windows 10
Thanks for your reply. In the end I loaded Windows 10 in again, this time without any of my data and every thing is now fine and I have a fast clean system. My internal camera and recording mic are missing drivers but I loaded an old USB mic which works ok with Cortana. Thanks for your help
I am having the same problem. I tried everything you said and went to both links. My geolocation service is disabled and when I go to enable it I get "The system cannot find the file specified", and it doesn't switch. Occasionally it works, but usually it doesn't. A clean boot doesn't work either. What else could be causing my problem?
Great- sometimes it's easier to do a clean install than diagnose problems you've inherited from your previous Windows (although reinstalling everything else and configuring it can cost a huge amount of time). You should have a more robust system. Just be careful not to fiddle too much with Privacy settings...
Hi, try this (kudos member Teflon who researched it)
The issue was linked to location services, which need to be set to "on" in the Action Centre. When I attempted to do this, I found the option was greyed out, which lead to looking at which services were currently running (via "Services.msc"). It transpired that "Geolocation service" was disabled, and I was unable to restart it. A bit of Googling took me to an MS support site, which said this was a known issue with Win 10:
After disabling the Geolocation Service by changing startup type to Disabled, attempts to re-enable it will fail with an error message. As the Geolocation Service can no longer be started, Geolocation will remain disabled on the device and prevent location based functionality from working. To work around this issue, manually delete the following regkey using regedit: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lfsvc\TriggerInfo\3."
I edited the registry as described, and sure enough, after a re-boot, the Geolocation service could then be started. I opened MS Config, and made sure it was set to run at startup, re-booted again, and once Win 10 had started up, my "Location" button was live, along with an all singing and dancing Cortana.
I went to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services but could not find folder "Ifsvc". I will do a search and see if I have any luck.
What puzzles me is this: "The system cannot find the file specified".
Exactly how are you trying to start the geolocation service?
Windows 10 Startup - Microsoft Community
where the solution I suggested matches what you are reporting.
Do check that as you said, and post a screenshot of the relevant part of your registry if not fixed.
Can you post a screenshot of Settings, Privacy, Location please?
Also one similar to this..
Is the RPC service running?
Last edited by dalchina; 26 Jan 2016 at 04:48.
OK, thank you for your replies and time.
A search for "Ifsvc" returned nothing, but "TriggerInfo" produced a mass of results.
Cortana is temperamentally working at the moment, so I can't give you any screenshots.But a restart will probably brake it again.
In attempting to set up Cortana, I get the requirement that location services must be turned on. That is greyed out (which makes sense on a desktop with no location capability). But it is then impossible to proceed with Cortana.
Could someone help me please. I'm trying to setup Cortana and have been doing for some time now.
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Hi, discovered I can't turn on 'Location'.
1. I can click the 'Change' button in Privacy, Location, but nothing happens. ('Location is off' is displayed)
2. 'Location' is greyed out in the Action Centre
3. The Network Location Service is running...