Windows 10: Windows Store won't open after update this morning

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  1.    24 Jan 2016 #11

    Yeah when I do it I look to do similar. Normally I sit there and watch them update and this store update was no exception. I saw it download, change to install and then close the window. But in my case it didn't re open on its own. Maybe I didn't give it long enough but I am sure I waited a good few seconds. I wasn't expecting a relaunch of the window so that's why I clicked to re open whereupon the problems began.

    after restoring and seeing store back I changed the setting quickly to auto. I saw the store update arrive and this time it downloaded and the know presented an error which when I clicked for detail said it cannot update whilst store was open. So I then closed store, came back a good few mins later. I launched store and the update for store was no longer listed so it must of silently installed in background
      My ComputerSystem Spec

  2.    24 Jan 2016 #12

    I used to sit and watch the updates happening

    for now, unless there is an update I am waiting for I just leave windows to it
    check every few days in reliability history to see whats been updated
      My ComputerSystem Spec

  3.    24 Jan 2016 #13

    There's a scheduled task for app updates..
    Click image for larger version. 

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  4. Posts : 6
    Win 10 Home 32-bit, Win 10 Pro 32-bit, Win 10 Pro 64-bit; Win 7 Ultimate
       26 Jan 2016 #14

    dalchina said: View Post
    Beware using that Powershell command- it breaks a number of apps from build 10586 on... (see several reports in this forum). Hopefully it will work correctly when MS fixes it.
    Agree. I had this same thing to happen about a month ago, then on two of my Windows 10 PC's. I then tried some PowerShell command that looked awfully lot like the one mentioned here. The execution got interrupted before finishing, with some error message about missing file or folder. So it didn't help, but instead it probably did some extra damage. Unfortunately I didn't think about System restore back then, and now it would be probably too late.

    And, a couple of days ago, when the Store got updated again, the same thing happened on my third PC. Which PC's will be effected, seems to be based on just bad luck, as the computers affected in the first time were very different (Win 10 Home 32 on one and Win 10 Pro 64 on the other). My other Windows 10 PC's got through without troubles. A couple of days ago again the other PC's were unaffected when the error occurred on one. The only common factor seems to be that the apps were set to be updated manually. (That's because I'm afraid that if Microsoft one day would disapprove some app I want to use, it would set the app automatically be uninstalled.)

    So far fixes like the PowerShell one seem to have too much expectations about the current state of the Store, like that all the files would be in their places, and there's just some minor adjustment needed. (The aforementioned error message actually makes me suspect the original problem is some executable or similarly important file missing after failed update, not just some problem with settings.) But when the problem is something else, things just go wrong.

    I think Microsoft should release a fix package that would contain all the necessary files for the Store, delete all the old Store-related files, and install the Store from scratch with the included files in a way that would make the Store working again, no matter at what state it would be previously.
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  5.    26 Jan 2016 #15

    Pauli80 said: View Post
    Agree. I had this same thing to happen about a month ago, then on two of my Windows 10 PC's. I then tried some PowerShell command that looked awfully lot like the one mentioned here.

    I think Microsoft should release a fix package that would contain all the necessary files for the Store, delete all the old Store-related files, and install the Store from scratch with the included files in a way that would make the Store working again, no matter at what state it would be previously.
    If anyone cares to wade thru this, this appears to be a way to handle this problem - for all apps- basically by copying back a good copy. However, could be quite error-prone and problematical- definitely not for everyone.

    The copy of apps provided appears to be just 64-bits; the author states his intention to keep it updated.

    Windows 10 apps not working - Download apps folder - All things technical - tips tricks

    What do you think?
      My ComputerSystem Spec

  6.    26 Jan 2016 #16

    Kudos to the guy who worked this all out and wrote it. No idea if it would work. But very tricky still and extremely long to do. It just re Inforces how MS have let us down and made this so incredibly difficult. Unfortunately the native apps seem very prone to going horribly wrong with no simple way of uninstalling and re installing. I think I was very lucky to survive the generic powershell attempt and having system restore save me. I wouldn't bank on it being a sure fix! Only thing to be truly safe is to take regular images. Mine is a couple weeks old and I could of used that but even in the space of a few days I'd done a lot on the PC so using system restore from a point 2 days later saving me made me very grateful. I will do another image very soon but want to get through tonight's cumulative update (if it arrives!) and see what things look like. I lack trust in the updates!
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  7. Posts : 6
    Win 10 Home 32-bit, Win 10 Pro 32-bit, Win 10 Pro 64-bit; Win 7 Ultimate
       27 Jan 2016 #17

    dalchina said: View Post
    If anyone cares to wade thru this, this appears to be a way to handle this problem - for all apps- basically by copying back a good copy. However, could be quite error-prone and problematical- definitely not for everyone.

    The copy of apps provided appears to be just 64-bits; the author states his intention to keep it updated.

    Windows 10 apps not working - Download apps folder - All things technical - tips tricks

    What do you think?
    Those instructions tell how to fix the files under C:\Program Files\WIndowsApps. I suppose those are common files for all users on the system, but if only one of the user accounts is affected, shouldn’t those files be OK?

    Maybe in this case it would be more appropriate to work with the Packages folder ( C:\Users\YourUserName\AppData\Local\Packages )? I wonder if the contents in C:\Users\<username>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe could be just copied from one user account to another as well. Then there would be no worries about the “donor” system being of different bitness or something like that. But on the other hand, if the donor account is a local account that hasn’t even signed in the Store, or a Microsoft account of another user, there might be other kinds of differences…

    This is a big mess. But anyway, that was an interesting link on where the apps actually are stored. Maybe, if Microsoft would one day move the Store under the System apps, this could be a lot easier to fix. It says there that the System apps could be fixed just with "sfc /scannow".
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  8. Posts : 2,554
    Windows 10 x64 Home Build (Redstone(1)) 15063.608
       27 Jan 2016 #18

    Store just updated ok shut down while doing it and re opened up when finished so all good
      My ComputerSystem Spec


  9. Posts : 6
    Win 10 Home 32-bit, Win 10 Pro 32-bit, Win 10 Pro 64-bit; Win 7 Ultimate
       27 Jan 2016 #19

    hTconeM9user said: View Post
    Store just updated ok shut down while doing it and re opened up when finished so all good
    Yes, that's what's supposed to happen, and that's what happens on me too most of times. Maybe you've just been lucky to never have experienced the issue (yet). I have four Windows 10 computers, and most of times the Store update goes just like you described on all of them, but sometimes on some of the computers the problem occurs; even then the update goes normally on the others.

    I use the same Microsoft account on all of them, and do the updates the same way (manually). The problem occurs randomly, on different computers. The so far affected computers have been laptops and tablets (don't have desktop PC's), have had 64-bit Windows and 32-bit Windows, Home and Pro, different security suites (F-Secure, Avast!), and have been of different brands: Asus, Lenovo, Linx. There's just no pattern, only randomness. And it's frustrating.
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  10.    27 Jan 2016 #20

    I am curious though. When the update fails on one of your 4 machines does it put the store in a state where you are then unable to launch it afterwards? If so, how do you fix it? By doing a system restore?
      My ComputerSystem Spec


 
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