can't add or remove tiles from start


  1. Posts : 19
    W10
       #1

    can't add or remove tiles from start


    Hi there,
    I have a Surface Pro3 which came with win10 installed (unlike my other SP3 which I upgraded to W10). I just decided to customize my start menu a bit with some live tiles re-arrangement.
    Problem: I can't seem to pin or unpin apps to the tiles section of the start menu. When I right-click (or touch-hold) and select "pin to start" it shows as pinned (in that the option then becomes to unpin) but the tile never shows up with the other tiles.
    Likewise, I can't remove any tiles that are already there.

    Somehow the tiles seem to have become locked.

    Any help? :)
    Thanks!
    Kieran
      My Computer


  2. Posts : 19
    W10
    Thread Starter
       #2

    Bump!

    Pretty please? I'm pretty stumped on this....
    Thanks for any guesses as to what's going on!
      My Computer


  3. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #3

    Run a system file check to look for corrupt files. It will try to do repair if any found.

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My Computer


 

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