Microsoft Store is broken in Windows 10 and I can't fix it

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  1. Posts : 3
    Windows 10 Pro
       #11

    dalchina said:
    Which AV are you using? Thanks.
    Hello Dalchina,
    MY AV program is Windows 10 Defender. I reckong that any other AV program that you are using can be turned off while you try the fix which I found worked perfectly for me. I was very surprised that it did the trick, but Store has worked as it is designed to do. Why it works I don't know.:)
    Terry
      My Computer


  2. Posts : 34,922
    Win 10 Pro (1903) (2nd PC is 21H2)
       #12

    Now that is ironic.. not just weird.. you mean MS's own products aren't compatible (in this case).
      My Computers


  3. Posts : 3
    Windows 10 Pro
       #13

    Have you actually tried the fix that I passed on to you? It worked for me.
    Terry
      My Computer


  4. Posts : 34,922
    Win 10 Pro (1903) (2nd PC is 21H2)
       #14

    .. sorry, just a comment.. I've never had the problem, thankfully. Was just asking for info as some AV product contention issues have been reported in other matters.
      My Computers


  5. Posts : 1
    Windows 10
       #15

    Try create new user.

    Select the Start button, then select Settings > Accounts > Other people > Add someone else to this PC.
    At the bottom of the page, select I don’t have this person’s sign-in information, and at the bottom of the next page, select Add a user without a Microsoft account.
    Enter a user name, password, password hint, and then select Next. You're done!

    Log in to new user.

    Sign Out

    Log in to yours, and everything fine.
      My Computer


  6. Posts : 7,086
    Windows 10 Pro 64 bit
       #16

    I would try the Windows Store Apps Troubleshooter as the first solution.
      My Computers


 

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